Luxury Door Host; Valet​/Front Desk Carlyle Residences

Luxury Door Host (Valet/Front Desk) – Full Time – The Carlyle Residences

Action Property Management is seeking an exceptional individual to join our elite team as a Luxury Door Host (Front Desk/Valet) at our prestigious luxury high‑rise, The Carlyle Residences, located in Los Angeles.

As the first point of contact for residents and guests, you will deliver a refined, five‑star experience, setting the tone for service excellence throughout the property.

Compensation: $22.00 – $25.00 per hour.

Schedule: Varies and includes day and evening shifts, generally between 8:00 am–4:30 pm and 12:30 pm–9:00 pm. Flexibility is required.

Driving Responsibilities: Yes.

• Career growth opportunities.
• Annual bonus based on tenure.
• Full uniform and dry cleaning provided.
• Flexible schedules.
• Fun, team‑oriented environment with holiday celebrations, staff appreciation lunches, training, and mentoring.
• Birthday holiday – paid day off.
• One‑on‑one mentoring.
• 10 days’ vacation.
• Team Member Incentive Program.
• Comprehensive health benefits: medical, dental, vision, 401(k) with company match, life and disability coverage.
• Pet insurance coverage options.
• Year‑end bonus.
• Employee discounts through Life Mart.

• Deliver consistent five‑star service and ensure a welcoming, polished arrival experience.
• Oversee the front driveway and entrance, directing incoming traffic and coordinating closely with valet operations to manage vehicle flow and service efficiency.
• Escort residents and guests into the building, assist with luggage, packages, and personal items, and maintain cleanliness and professional appearance of the front door, driveway, and lobby areas.
• Perform valet duties such as parking, retrieving, and relocating vehicles.
• Cross‑train at the front desk and step in for Concierge coverage when needed: monitor lobby activity, maintain access control, answer phones, assist residents, and manage package distribution.
• Be prepared for permanent Concierge shifts that may become available in the future based on staffing needs and performance.

• Must be over 18 years of age and successfully pass a pre‑employment background check and drug screening.
• Minimum of 6 months customer service experience; hospitality, luxury retail, or fine dining experience preferred.
• Willing to valet and cross‑train across front desk, door host, and valet functions.
• Valid California Driver’s License required.
• Hospitality Management college students or recent graduates highly desired.
• Polished and professional appearance and demeanor.
• Positive, team‑oriented attitude.
• Strong judgment with a solutions‑oriented mindset.
• Proactive and service‑driven approach.

With a legacy spanning four decades, Action Property Management has become the premier choice for homeowners’ association management. Founded in 1984, Action began with a single client and a vision to elevate ethical and professional standards in the HOA industry. Our unwavering commitment to integrity and professionalism, coupled with our core values of excellence, innovation, and care for people, defines us today.

Today, as the largest privately owned HOA management company in the West, we proudly serve over 300 communities across 9 offices. Our success is fueled by a team of nearly 900 dedicated team members who genuinely love what they do and are dedicated to helping homeowners thrive and love where they live.

Join us in our mission to redefine the HOA industry and ensure residents LOVE where they live.

Action Property Management is an Equal Opportunity Employer and supports a Drug‑Free Workplace. Pursuant to the Los Angeles Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Entry level

Full‑time

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