Wedding Event Manager

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Full Time Management Los Angeles, CA, US

3 days ago Requisition

Salary Range: $70,304.00 To $75,000.00 Annually

JOB OVERVIEW:

This role is responsible for planning, detailing, and executing all assigned group and social events after the business is contracted. This is a non-sales position focused solely on event service and operational success. You will serve as the primary point of contact for the client from the point of turnover through the event’s completion, ensuring flawless service and consistent Hilton guest experience.

WHAT WE OFFER

• Pay rate: $70,304.00 - $75,000 annually
• 401(k) with company matching
• Exclusive worldwide Hilton employee travel discount program
• . .. and more

DUTIES AND RESPONSIBILITIES:

• Serve as the liaison between clients and hotel departments, managing all communication from pre-event planning through post-event follow-up.
• Conduct pre-conference meetings and site visits with clients and internal stakeholders.
• Ensure timely responses to all client inquiries and needs.
• Create comprehensive Banquet Event Orders (BEOs), diagrams, and event resumes.
• Coordinate all aspects of the event including food & beverage, room setups, audio-visual needs, billing, and vendor logistics.
• Ensure alignment between client expectations and operational delivery.
• Provide on-site support during events, ensuring seamless execution and client satisfaction.
• Act as the main contact during the event for both the client and hotel operations teams.
• Monitor service standards and make real-time adjustments to ensure quality.
• Conduct post-event evaluations with clients and internal teams to ensure feedback is collected.
• Review billing and ensure all charges are accurate before final invoices are issued.
• Collaborate with the Director of Events on opportunities for service enhancements and upselling during the service process.
• Work closely with Banquet, Culinary, AV, Front Office, Parking and Housekeeping teams to communicate and deliver the event vision.
• Attend daily and weekly BEO and operations meetings to ensure proper execution.

QUALIFICATIONS & REQUIREMENTS

Education & Experience

• Bachelor’s Degree or combination of experience and education
• Minimum of 2-4 Years’ experience in event management

Required Skills/Abilities

• Excellent organizational skills and attention to detail.
• Excellent communication and interpersonal skills.
• Extensive knowledge of event planning and catering requirements.
• Ability to work with clients to determine and anticipate the needs of the event.
• Wedding Market, both outside Caterers/clients and traditional
• Excellent managerial and supervisory skills.
• Ability to work at a fast pace.
• Extensive knowledge of food hygiene.
• Strong organizational and time-management abilities.
• Proficient in Microsoft Office Suite; experience with Delphi, Opera, or similar event management systems.

Fast-paced environment, multiple tasks to be handled under time constraint. Must be able to bend, crouch, kneel, and twist in the work area. Must be able to maneuver around property. Must be able to sit, walk and stand for prolonged periods of time. Must be able to operate a computer, telephone, and copier. Must have manual dexterity to operate all office equipment.

Work schedules are based on the operational needs of the business. Availability to work days, evenings, weekends, and holidays is required for this position.

Requirements are representative of minimum levels of knowledge, skills and/or abilities. To perform this job successfully, the incumbent will possess the abilities or aptitudes to perform each duty proficiently. Some requirements may exclude…