Employee Relations Specialist

Manages and responds to employee concerns or grievances through review, documentation and fact-finding activities. Ensures university adheres to legal, compliance and practice standards. Documents and acts upon employee relations concerns, negotiations and grievances in timely and thorough manner. Analyzes data to identify trends across university. Partners with stakeholders to create programs and initiatives that support positive relations between represented and non-represented staff, faculty, and the university.

Champions the universitys vision, culture and values.

The annual base salary range for this position is $89,379.48 - $90,000. When extending an offer of employment, the University of Southern California considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate’s work experience, education/training, key skills, internal peer equity, federal, state, and local laws, contractual stipulations, grant funding, as well as external market and organizational considerations.

Bachelor's degree In Business Administration Or Psychology Or Communication Or Law Or in related field(s) Addtional Education Requirements Combined experience/education as substitute for minimum education

5 years in human resources, higher education, organizational psychology, business, finance, behavioral or social science, or other related fields. 3 years in employment law and/or employee and labor relations.

Experience conducting fact-finding and tracking/reporting employee and/or labor relations grievances using a case management system (e.g., i-Sight). Sound judgment, high integrity, and problem-solving skills. Knowledge of current major employment laws (e.g., ADA, FMLA). Experience establishing collaborative initiatives with multiple departments. Demonstrated experience providing high-level customer service. Excellent written and oral communication skills, and the ability to handle complex, highly sensitive and confidential information.

Excellent facilitation skills, with a proven track record of building strong collaborative relationships with stakeholders at all levels of an organization. Demonstrated ability to effectively manage time, prioritize tasks and work independently. Proficiency with Microsoft Office.

Master's degree In Human Resources Or Psychology Or Communication Or Law Or in related field(s)

SHRM (Human Resource Certification) or similar human resource management certification

7 years in higher education, employment law, and/or employee and labor relations.

Knowledge of best-practice procedures used to investigate and resolve employee/labor concerns and grievances. Knowledge of the leading philosophies and best practices around managing employee performance related to employee/labor relations and corrective actions. Experience ensuring compliance with applicable laws and regulations. Ability to analyze data to look for trends and patterns. Demonstrated record of positive influence of department culture during change through trust-building activities.

Ability to train and educate staff on new, existing, or emerging policies, practices, laws, and industry trends, and ensure quality baseline of department knowledge. Ability to identify knowledge, skill and resource gaps and recommend relevant solutions utilizing industry trends.