Junior HRBP_Mandarin Speaking

Chowbus is a SaaS (Software as a Service) company that began as an online platform for food ordering, payment, and delivery. The company has since shifted its focus to providing an all‑in‑one point‑of‑sale system tailored to restaurants. Headquartered in Chicago, Illinois, Chowbus serves over 2,000 restaurant partners across 20 major U.S. cities and works to build the most comprehensive ecosystem that empowers restaurants.

• Employee Relations & Support – 40%
• Act as the primary HR contact for field‑based employees and managers, providing timely and practical support.
• Manage and support employee‑relations matters in line with policy and local labor requirements.
• Guide field leaders through disciplinary, corrective action, and performance‑improvement processes.
• Conduct fact‑finding, documentation, and investigations, escalating complex cases as needed.
• Promote consistent, fair, and compliant HR policies as well as company values and positive workplace culture.
• Recruitment & Workforce Support – 40%
• Partner with Talent Acquisition and hiring managers to support end‑to‑end recruitment activities.
• Support headcount‑planning discussions by tracking headcount, vacancies, and upcoming hiring needs.
• Monitor recruitment progress and timelines, escalating risks or delays as needed.
• Maintain accurate recruitment data and reporting.
• HR Data, Reporting & Analytics – 15%
• Prepare regular HR reports to support business and HR decision‑making.
• Support data collection for performance, talent, and engagement initiatives.
• HR Projects & Continuous Improvement – 5%
• Support HR initiatives and change projects.
• Participate in employee engagement initiatives.
• Other duties as assigned by Head of Global HR.

• 3+ years of demonstrated experience working in HR, preferably in a startup or growth‑stage environment.
• Strong emotional intelligence and excellent communication skills.
• Ability to identify and analyze process gaps and skill gaps.
• A solution‑driven orientation.
• Willingness to roll up your sleeves and participate in every step.
• Ability to handle multiple projects and work in a fast‑paced environment.
• Mandarin proficiency (required).
• Deep understanding of employment law and best practices.
• Strong verbal and written communication skills.
• Strong change‑management and project‑management skills.
• Exceptional leadership and team‑development skills.
• Ability to collaborate and influence cross‑functional teams.
• Ability to develop and implement creative solutions to problems.
• U.S. travel up to 25%.
• Flexibility and adaptability to different time zones and work settings.

• A fair compensation package, including a salary of $70,000‑$80,000 plus sales commission, based on experience.
• Medical, dental, and vision insurance.
• 401(k).
• 100% employer‑paid short‑term disability.
• 100% employer‑paid life insurance and option for additional employee‑paid life insurance.
• 100% employer‑paid accidental death and dismemberment insurance and option for additional employee‑paid AD&D insurance.
• Company holidays.
• Birthday off.
• Paid parental leave.
• Flexible paid time off (PTO).
• Employee assistance program.
• Fuel reimbursement.

Seniority level:
Mid‑Senior;

Employment type:

Full‑time;
Job function:
Human Resources;
Industries:
Technology, Information and Internet.