IT Service Lead

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$/yr - $/yr

JM Eagle is the world’s largest manufacturer of plastic pipe, providing the infrastructure that keeps communities connected across North America. Behind every operation is a secure, stable IT environment supporting 1,000+ users across 20+ locations.

We’re strengthening that foundation — and seeking a hands‑on IT Security & Network Engineer who can own our daily security operations and help modernize our network and cybersecurity posture.

This is a high‑impact, individual contributor role for a senior engineer who thrives in both the strategic and technical trenches.

• 60% Cybersecurity: tools, monitoring, vulnerability management, incident response
• 40% Network Engineering: SD-WAN, firewalls, VPN, wireless, connectivity across 20+ sites

• Own day‑to‑day cybersecurity operations, including monitoring, threat response, and risk mitigation.
• Manage security tools and platforms: endpoint protection, SIEM, MFA, SSO, VPN, firewalls, and vulnerability management tools.
• Perform recurring vulnerability scans and penetration‑testing coordination; track and validate remediation.
• Monitor security alerts using Fortinet, Darktrace, Crowd Strike, Nessus, Microsoft Defender, etc.
• Lead internal security awareness initiatives and social engineering simulations.
• Maintain documentation for configurations, policies, and security processes.

• Support secure network architecture across 20+ locations.
• Oversee SD‑WAN, firewall policies, VPN configuration, internet filtering, and remote‑access security.
• Support wireless infrastructure, site connectivity, and network performance monitoring.
• Partner with third‑party providers to ensure uptime, reliability, and strong security posture.

• Work with IT leadership to strengthen cybersecurity governance and reporting.
• Contribute to incident response planning, tabletop exercises, and monthly security briefings.
• Evaluate threats and emerging technologies; propose continuous improvements.

• Bachelor’s degree in Computer Science, Information Systems, or equivalent experience.
• 8+ years of experience in IT security and network engineering supporting 1,000+ users across distributed sites.
• 4+ years of hands‑on experience with enterprise security tools and platforms.
• Deep experience with the Microsoft ecosystem:
  Azure, M365, Active Directory / Entra , SCCM / Intune.
• Strong working knowledge of MFA, SSO, VPN, endpoint protection, SIEM solutions, network segmentation, encryption, hardening.
• Monitor and respond to security alerts using tools like Fortinet, Darktrace, Crowd Strike, Nessus, and Microsoft Defender.
• Familiarity with SD‑WAN architectures, wireless networking, and network monitoring tools.
• Understanding of ITIL, ITSM, NIST frameworks; CISSP or similar preferred but not required.
• Excellent communication skills with the ability to work across teams.
• Comfort managing outsourced security and network service providers.
• A highly proactive, self‑starting approach — someone who solves problems end‑to‑end.

• Directly influence and modernize the cybersecurity posture of the world’s largest pipe manufacturer.
• Join an enterprise undergoing major IT transformation with full executive backing.
• Work with a Microsoft‑centric environment supporting 1,000+ users and 20+ distributed locations.
• Competitive salary: $150K‑$170K + bonus + excellent benefits.
• 4 days onsite in Los Angeles; remote Fridays.

Primarily a professional headquarters environment. Occasional travel to manufacturing and distribution facilities may be required. Some exposure to plant or outdoor areas during site visits.

Los Angeles, CA