Associate Analyst​/Field Engineer

About Us

We are an IT Professional Services firm with clients in hospitality, restaurants, nightlife, and real estate. Because of recent growth, we require an experienced Systems Analyst / Project Engineer.

Associate Analyst / Field Engineer

Engineering

Service Desk Manager

Looking for energetic, self‑motivated individuals interested in being consistently challenged. This position is perfect for engineers seeking exposure to new and exciting technologies. 60% travel is required to visit client sites in Los Angeles and the surrounding areas.

• On‑site engineering support for client and internal projects
• Desktop support and deployment – Windows 11, Apple
• Windows Server maintenance and build – Windows 2022, Active Directory
• Wireless network support and deployment – Meraki, Cisco, Aruba
• Email account maintenance – Microsoft Online Services, Google Workspace
• Endpoint Detection and Response – Sentinel One
• Backup – Solarwinds MSP Backup, Veeam
• Mobile device support – Apple, Android
• Documenting SOPs

• Coordinating vendors for support, onsite maintenance, and installations.
• Perform preventative maintenance on servers and workstations, including antivirus, Windows updates, memory, and storage checks.
• Project engineering, including server build, network configuration, and network documentation.
• Remote and onsite support of desktop, project, and application‑related issues.
• Manage vendor accounts, e.g. Verizon, AT&T, and hardware vendors.
• Assist the team in projects that include network installs, wireless implementations, and new builds.

• EXCELLENT communication and follow‑up skills
• BRILLIANT troubleshooting skills
• 4+ years in the Information Technology field.
• Preferably, experience in the hospitality industry.
• Field support and remote support experience required.
• Handles themselves professionally, as this will be a customer‑facing role.

• Full and part‑time positions available
• Looking to start ASAP

This information will not be used in connection with any employment decisions, and will be used solely as permitted by state and federal law.