Customer Engineer II, Workspace, SLED, Public Sector

Customer Engineer II, Google Workspace, SLED, Public Sector

Join to apply for the Customer Engineer II, Google Workspace, SLED, Public Sector role at Google
. Must be a U.S. citizen to meet customer and compliance requirements, including potential access to classified information. This role may also be located in our Playa Vista, CA campus.

The application window will be open until at least December 30, 2025. Applicants in the County of Los Angeles:
Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.

Preferred working locations can include:
Boulder, CO;
Austin, TX;
Chicago, IL;
Los Angeles, CA;
Sunnyvale, CA.

As a Customer Engineer, you will partner with the technical sales team as a Google Workspace subject matter expert to differentiate Google Cloud, productivity, and collaboration solutions to customers. You will help prospective and existing customers understand the power of Google Cloud, explain technical features, and solve problems for potential roadblocks. Using your expertise and presentation skills, you will engage with customers to understand their business and technical requirements, and present practical and useful solutions on Google Cloud.

You will partner with internal engineering stakeholders to improve products and build solutions, optimizing for results when in production and identifying innovative ways to multiply your impact.

• Bachelor’s degree or equivalent practical experience.
• 6 years of experience with cloud‑native architecture in a customer‑facing or support role.
• Experience with device management concepts, such as API and marketplace integrations, migration or change management, or no‑code and workflow automation services.
• Experience engaging with and presenting to technical stakeholders and executive leaders.
• Ability to travel up to 50% of the time.

• Master’s degree in Computer Science, Engineering, Mathematics, a technical field, or equivalent practical experience.
• Experience with on‑premise and cloud‑based productivity and collaboration solutions (e.g., chat, mail, video conferencing).
• Experience supporting or promoting solutions to state, local agencies and higher education institutions.
• Experience in device and user management concepts such as MDM, IAM, authentication, SSO, provisioning, security and compliance, and third‑party tools.
• Knowledge of regulatory and compliance frameworks, especially CJIS, FedRAMP or FISMA.
• Ability to effectively influence and communicate cross‑functionally at C‑level within prospect companies.

• Lead technical projects, technology advocacy, support bid responses, product and solution briefings, proof‑of‑concept work, and coordination of supporting technical resources.
• Deliver product messaging for Google Workspace using slide presentations, product demonstrations, white papers, trial management, and RFI response documents. Identify product blockers for roadmap prioritization.
• Recommend administration strategies, deployment plans, change‑management solutions, and cloud security to implement a complete solution with best‑practice advice to customers.
• Identify business and technical requirements, conduct technical discovery, and architect client solutions to meet gathered requirements, focusing on expanding customers’ usage of Google Cloud products and overall GPS success.
• Travel to customer sites, conferences, and other related events as needed, acting as a public advocate for Google Cloud.

The U.S. base salary range for this full‑time position is $125,000–183,000 plus bonus, equity, and benefits. Within the range, individual pay is determined by work location and additional factors, including job‑related skills, experience, and relevant education or training.

Google is proud to be an equal‑opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Google’s EEO Policy and EEO is the Law.

If you have a disability or special need that requires accommodation, please let us know by completing our Accommodations for Applicants form.