Site Reliability​/Gitops Engineer

About Canonical

Canonical is a leading provider of open‑source software and operating systems, most notably Ubuntu. The platform is widely used in cloud, AI, IoT, and enterprise environments, servicing over 60 million users and collaborating with major public cloud and silicon providers.

We are hiring a Site Reliability / Gitops Engineer for our Information Systems team. This role focuses on "automation‑first" operations and infrastructure‑as‑code (IaC) to enhance reliability across private and public clouds.

• Apply IaC experience to develop and improve automation practices within IS.
• Automate software operations for re‑usability and consistency across distributed systems.
• Develop new features and improve resilience and scalability of Canonical’s cloud and container portfolio.
• Maintain operational responsibility for core services, networks, and infrastructure.
• Use observability tools such as Prometheus, Grafana, and Elasticsearch to monitor and alert on system health.
• Collaborate with development teams on service architecture, documentation, playbooks, and operational procedures.
• Provide assistance and support to globally distributed engineering, operations, and support peers.
• Receive uninterrupted development time for large projects and automation initiatives.
• Share best practices in design sessions, mentorship, and collaborative work.
• Own final responsibility for time‑critical escalations.

• Deep experience defining operations in code with version control, peer review, and CI/CD.
• Strong modern engineering background (peer‑review, unit testing, SCM, CI/CD, Agile).
• Python software development experience in large projects.
• Practical knowledge of Linux networking, routing, and firewalls.
• Affinity with Linux storage technologies, from Ceph to databases.
• Hands‑on experience administering enterprise Linux servers.
• Extensive knowledge of cloud computing concepts and technologies.
• Bachelor’s degree or greater in computer science or related field.
• Strong English communication skills across email, chat, video, and in‑person.
• Motivated to troubleshoot from kernel to web and willing to collaborate when needed.
• Flexible learner, open to rapid change.
• Passionate about open‑source, especially Ubuntu or Debian.

Remote (any timezone). Full‑time. Salary: $175,000–$250,000.

Canonical is an equal‑opportunity employer. We foster a workplace free from discrimination. Diversity of experience, perspective, and background creates a better environment and better products. Whatever your identity, your application will receive fair consideration.