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Onsite IT Operations Leader — ITIL‑4 & Service Desk

Job in Los Angeles, Los Angeles County, California, 90079, USA
Listing for: WSP USA
Full Time position
Listed on 2026-01-12
Job specializations:
  • IT/Tech
    IT Project Manager, Systems Administrator
Salary/Wage Range or Industry Benchmark: 80000 - 100000 USD Yearly USD 80000.00 100000.00 YEAR
Job Description & How to Apply Below
A global engineering firm is seeking an IT Operations Manager to lead IT service management for a major Customer Service Center. The ideal candidate will have over 5 years of IT service management experience, expertise in ITIL v4, and strong leadership skills. Responsibilities include overseeing IT service operations, managing service desk teams, and ensuring high system performance. The position is based in Los Angeles offering competitive salary and comprehensive benefits.
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