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Senior Help Desk Technician & IT Support Lead

Job in Los Angeles, Los Angeles County, California, 90079, USA
Listing for: L.A. Care Health Plan
Full Time position
Listed on 2026-01-12
Job specializations:
  • IT/Tech
    HelpDesk/Support, Technical Support, IT Support, Systems Administrator
Salary/Wage Range or Industry Benchmark: 60778 - 91166 USD Yearly USD 60778.00 91166.00 YEAR
Job Description & How to Apply Below
A public health service organization based in Los Angeles seeks a Help Desk Technician III to provide advanced technical support and mentor junior technicians. The role involves managing complex incidents, leading I.T. projects, and ensuring high levels of user satisfaction. Candidates should have at least two years of experience in Help Desk roles and be proficient in troubleshooting Windows systems, Active Directory, and providing customer service.

The organization offers a competitive salary and comprehensive benefits.
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Position Requirements
10+ Years work experience
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