Product Policy - Data Scientist

Product Policy - IMData Scientist

Product Policy - San Francisco

The Product Research team partners closely with Product Management, Design, Engineering, and Policy to ensure OpenAI builds products that are useful, usable, and responsible. We help teams understand user needs, evaluate product concepts, and validate experiences across the full product lifecycle—from early exploration through launch and iteration.

Our work directly informs how OpenAI’s products evolve, ensuring that we deliver experiences that meet real-world needs while upholding OpenAI’s mission to ensure AI benefits all of humanity.

As a Product Policy - Data Scientist
, you will design and lead high-impact research that shapes OpenAI’s product strategy and user experience. You’ll work across multiple product teams to saturated insights that influence product decisions, inform design direction, and improve how people interact with AI.

You will own research from start to finish—partnering with stakeholders to define the right questions, choosing the best methods, executing studies, and turning findings into clear, actionable recommendations. This role requires someone who can balance rigor with speed, bring clarity to ambiguity, and confidently influence cross-functional partners at all levels.

This role is based in the San Francisco Bay Area and requires being in the office three days per week to collaborate closely with cross‑functional partners.

• Partner with product managers, designers, and engineers to identify and prioritize research opportunities that improve product decisions and user experience
• Design and execute high-quality qualitative and quantitative research across all stages of product development, including foundational research, concept testing, prototyping, and usability testing
• Lead end-to‑end research projects, from scoping and study design through recruitment, fieldwork, analysis, and reporting
• Translate complex research findings into clear, compelling insights that inform product strategy and design direction
• Present findings and recommendations to senior leadership and key stakeholders
• Balance rigor and speed by adapting methods to timelines while maintaining high standards for data quality and validity

• 7+ years of experience in user experience research, market research, or a related field
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