VoC Escalation Specialist: White-Glove, Data-Driven Impact

Tik Tok USDS Joint Venture in Los Angeles is seeking a VoC Escalation SME responsible for managing high-stakes customer issues while providing business intelligence. You will analyze escalations, assess risks, and create reports to improve user experiences. The ideal candidate will have over 3 years of experience in customer service, proficiency in data tools like Excel and SQL, and the ability to de-escalate situations skillfully.

This role offers a competitive salary and comprehensive benefits.
We would love to welcome a new VoC Escalation Specialist:
White-Glove, Data-Driven Impact to our team in Los Angeles, CA, United States. Step into the VoC Escalation Specialist:
White-Glove, Data-Driven Impact role at Tik Tok USDS Joint Venture in Los Angeles, CA, United States and grow with us. Please review the full job details above before applying.