Dir, Innovative Customer Data Product Lead
Listed on 2026-10-09
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IT/Tech
Business Systems & Technology Analysis, Data Engineering, Data Analyst, IT Business Analyst
Director, Innovative Customer Data Product Lead, responsible for defining and managing customer-facing data products across payer, HCP, omnichannel, and engagement domains within Data Products and Foundations. Objectives include improving customer targeting, segmentation, omnichannel orchestration, and engagement insights by embedding business meaning, standards, and metadata into data products.
ResponsibilitiesDeveloping the product strategy, roadmap, prioritization, lifecycle management, and driving adoption and stakeholder engagement, while establishing product standards, governance, and value metrics. Collaboration involves partnering with Data Enablement, analytics, technology, and business teams to execute strategy and scale data products.
QualificationsBachelor's degree required; MS or MBA preferred; 10+ years in pharma, healthcare, or data-focused roles with at least 5 years in customer data, omnichannel analytics, or product management. Expertise in semantic data products, data quality, metadata, lineage, and AI-ready data consumption is essential. Proven experience translating business needs into scalable, trusted data solutions in complex environments. High-value specifics include focus on customer engagement, payer/HCP data, omnichannel analytics, and AI-enabled solutions.
Worksetup
Remote in the U.S., with 20% travel.
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