Solution Advisor – FinOps

Flexera saves customers billions of dollars in wasted technology spend. A pioneer in Hybrid ITAM and Fin Ops, Flexera provides award-winning, data-oriented SaaS solutions for technology value optimization (TVO), enabling IT, finance, procurement and cloud teams to gain deep insights into cost optimization, compliance and risks for each business service. Flexera One solutions are built on a set of definitive customer, supplier and industry data, powered by our Technology Intelligence Platform, that enables organizations to visualize their Enterprise Technology Blueprint™ in hybrid environments—from on-premises to SaaS to containers to cloud.

We’re transforming the software industry. We’re Flexera. With more than 50,000 customers across the world, we’re achieving that goal. But we know we can’t do any of that without our team. Ready to help us re-imagine the industry during a time of substantial growth and ambitious plans? Come and see why we’re consistently recognized by Gartner, Forrester and IDC as a category leader in the marketplace.

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You’ll join our dynamic Cloud Solutions organization, collaborating closely with Solutions Success, Enablement, Renewals, Product and Support teams. Your primary responsibility will be to work closely with our customers to improve the value they realize from the Flexera Fin Ops portfolio of solutions which they use. You will consult primarily with existing customers, helping to understand their business requirements and leveraging Flexera’s Fin Ops portfolio of solutions to help customers realize value that aligns with their strategic goals.

Additionally, you’ll contribute to our global Solution Architecture & Advisory and Technical Account Management teams, bridging internal stakeholder groups and functional areas to continually enhance our solutions in response to evolving customer needs, market trends, and technological advancements.

• Act as a subject matter expert for a subset of the Flexera Fin Ops Portfolio (Flexera Cloud Cost Optimization, Autonomous Workload Optimization and Data Cloud Optimization)
• Assist customers in maximising adoption of the product by identifying opportunities for this through a consultative approach
• Develop best practices for customers, document these and refresh these regularly through ongoing customer engagements
• Create training and enablement content and work with the Flexera Enablement team to publish through the appropriate channels for customers to refer to
• Partner with sales representatives, solution engineers, success managers, solution value advisors, and other team members to enable success throughout the customer journey
• Engage with the product development process on an ongoing basis to provide valuable field insights to product management and engineering teams
• Travel up to 20% of the time to engage directly with customers, attend events, customer success initiatives, and renewal efforts

• Fin Ops Consulting Experience working with customers with large cloud spend to understand their internal processes and organizational initiatives to capture and create tailored paths to achieving success
• Experience in running run regular sessions and workshops with a portfolio of assigned customers to advise and coach customers through the tailored path and steps to move in the specific direction to achieve their desired outcomes
• Sharing your experience with customers to help them build their skills and wider knowledge in cloud and Fin Ops
• Experience working on Fin Ops with other packaged Fin Ops products or custom built products or cloud native tools (big three clouds)
• Voice of the Customer
• Customer-cent…