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Technical Customer Success Specialist

Job in Los Angeles, Los Angeles County, California, 90079, USA
Listing for: Scorpion Therapeutics
Full Time position
Listed on 2026-10-09
Job specializations:
  • IT/Tech
    Technical Support, HelpDesk/Support, Data Analyst
Salary/Wage Range or Industry Benchmark: 78320 - 97900 USD Yearly USD 78320.00 97900.00 YEAR
Job Description & How to Apply Below

Role:
Technical Customer Success Specialist focusing on post-EMR integration success for Foundation Medicine’s genomic data solutions.

Responsibilities
  • drive EMR ordering adoption
  • serve as technical primary contact
  • coordinate non-EMR data delivery work streams
  • troubleshoot data issues
  • and collaborate on product enhancements
Requirements
  • Bachelor's degree or equivalent
  • 2+ years in customer success, healthcare IT, or related roles
  • experience supporting clinical or genomic data workflows

High Value: supporting EMR systems like Epic or Cerner, handling structured clinical/genomic data formats (XML, BAM, VCF), knowledge of HL7 standards, and understanding of lab/clinical workflows.

Work setup:
Remote; salary range $78,320–$97,900; additional benefits and bonus potential.

For the Technical Customer Success Specialist position at Scorpion Therapeutics, we are reviewing applications now.

We are seeking a motivated Technical Customer Success Specialist to join Scorpion Therapeutics in United States.

Consider building your career as a Technical Customer Success Specialist at Scorpion Therapeutics.

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