IT Specialist

Job Location:

Van Nuys, CA

Work Schedule:

Full-time/Morning Shift (7:00 AM-3:00 PM or 8:00 AM-4:30PM)
ABOUT CODEMAXCodeMax is a fast-growing medical billing company supporting over 400 users nationwide. This role serves as the primary on-site IT presence for Van Nuys office POSITION SUMMARY This is a hands-on Tier 2 IT role requiring full ownership of site IT operations. The ideal candidate is self-sufficient, flexible, and willing to do whatever is necessary to get the job done.

KEY RESPONSIBILITIES Primary IT support for Van Nuys site

Tier 2 on-site and remote support

Windows troubleshooting (limited macOS)
Microsoft 365 administration

Ticketing system and RMM usage

Intune / MDM deployment support

Networking and Wi-Fi troubleshooting

Printer, phone, and device setup

Equipment ordering, pickups and setup

Lifting, carrying and installing equipment as needed ROLE EXPECTATIONS:

This is a hands-on, multitasking role in a growing organization. Candidates should be comfortable handling technical support, equipment setup, ordering, site visits, and logistics as needed.

REQUIRED QUALIFICATIONS:

Ability to provide remote support for future offices in inaccessible regions such as other states or overseas

Excellent troubleshooting skills

Effective communication skills, both verbal and written

Ability to manage multiple tasks and prioritize effectively

Strong team player with a service-oriented attitude

Valid driver's license and reliable vehicle

EDUCATION & EXPERIENCE:

3-5+ years IT Support experience

Proven experience in IT Support, network management or similar role Strong Windows and networking skills

Microsoft 365 and Intune experience BENEFITS:

Health Insurance Vision Insurance Dental Insurance Life Insurance
401(k) plan with matching contributions