AV Engineer

EOS IT Solutions is a Global Technology and Logistics company, providing Collaboration and Business IT Support services to some of the world’s largest industry leaders, delivering forward-thinking solutions based on multi-domain architecture. Customer satisfaction and commitment to superior quality of service are our top business priorities, along with investing in and supporting our partners and employees.

EOS IT Solutions is a Global Technology and Logistics company, providing Collaboration and Business IT Support services to some of the world’s largest industry leaders, delivering forward-thinking solutions based on multi-domain architecture. Customer satisfaction and commitment to superior quality of service are our top business priorities, along with investing in and supporting our partners and employees.

We are a true International IT provider and are proud to deliver our services through global simplicity with trusted transparency.

EOS is looking for an experienced technical AV Engineer specializing in AV design, break-fix and event support of a global Multimedia Audio Visual environment. Your role will be pivotal as a crucial member of a high-performing team dedicated to managing and delivering day-to-day AV support requirements for our client’s global AV operation.

The successful candidate will have a proven track record delivering effective and efficient customer results, designing, and using key metrics to enable decision making that will further company growth and client satisfaction.

• Site identification and setup
• Equipment testing and sign off
• Event kick-off
• Training where required
• Management of the event
• Event Teardown
• Any associated follow up items that might be required

• Work closely with Operations team responsible for providing first and second level IT support
• Ticket management for incoming or ongoing incidents
• Troubleshooting AV/VC equipment in all relevant locations
• Escalate in accordance with Netflix procedures
• Assist with any root cause analysis procedures
• Participate in problem management activities
• Support approved changes, as required
• Room Design for standard and unique spaces

• EOS Engineer will support the customers teams by assisting with design related input. This input could be in the form of information around the operation of the existing environment, product recommendations, testing, or site-specific needs.
• Meet with architects and interior designers to ensure AV Design and Technology guidelines are met

• Execute commissioning tasks based on Netflix approved standards and processes
• Assist in the deployment of AV systems in the commissioning phase of project completion
• Validate system setup, configuration, and business readiness of AV systems
• Maintain proper documentation on AV systems and rooms

• Demonstrates knowledge of a wide range of AV & Broadcast products in Control Systems, DSPs, Video Routing, Networking, Zoom & other UC platforms.
• Possesses In-depth knowledge of the latest Multimedia AV & Broadcast technologies with awareness of industry trends and roadmaps.
• Hands on experience of audio & video formats and protocols, including compressed and uncompressed formats and transports, ie HDMI, SDI, IPMX, NDI, ST-2110, NVX, AES
  67, Dante, etc.
• Understands and demonstrates practical skills of requirements for media on the network, AVoIP including VLAN’s, VXLAN’s, Multicast, QOS, PTP, clocking, latency, SDN, bandwidth management, etc.
• Implements, configures, and evaluates a wide array of AV products, document findings, and develop best practices and operating procedures.
• Demonstrates knowledge of video production & audio technologies used for live…