Senior Escalations Manager – Cybersecurity Support
Listed on 2026-10-15
-
IT/Tech
Cybersecurity, IT Support, IT Project Manager, Systems Administrator
Ping Identity seeks an experienced Escalations Manager to join our Global Support Organization. This role ensures customer satisfaction by managing and resolving complex escalations, acting as the bridge between customers, internal teams, and executive management, and driving continuous improvement.
The position requires 5+ years in enterprise technical support with at least 2 years managing escalations, and involves on-call duties and coordinating across Product, Engineering, Support, and
This posting is for the Senior Escalations Manager – Cybersecurity Support role at Ping Identity, based in Los Angeles, CA, United States.
The Senior Escalations Manager – Cybersecurity Support position in the Management & Operations, IT & Technology field is open for applications.
We have an opening for a Senior Escalations Manager – Cybersecurity Support in Los Angeles, CA, United States within Management & Operations, IT & Technology.
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).