Senior Endpoint Engineer

Cooley AI is seeking a Senior Endpoint Engineer to join the Innovation team.

Cooley AI is the wholly-owned subsidiary of Cooley LLP. The frontier development arm of the leading technology law firm in the world. Our mission is to bring the best-in-class practices from the technology field into the legal domain to help lead our firm and the legal industry into the AI era. All employees of Cooley AI are employees of Cooley and are seconded to Cooley AI.

As a leading technology law firm, Cooley is determined to become a leader in the digital practice of law. The Endpoint Engineer is responsible for building and managing the foundational IT infrastructure for Cooley AI. This includes endpoint provisioning and lifecycle management, Microsoft 365 administration, identity and access management, and establishing the core IT policies, tooling, and support processes that enable a growing team to work securely and productively from day one.

This role is hands‑on and responsible for architecting systems and deploying them in a fast-moving, resource‑lean environment. Specific duties and responsibilities include, but are not limited to, the following:

• Configure, deploy, and manage endpoint devices including imaging, hardware standards, and lifecycle management from procurement through decommissioning
• Stand up and administer the Microsoft 365 environment including Exchange Online, SharePoint, One Drive, Teams, and Entra  (Azure AD) for identity and access management
• Implement and manage endpoint management solutions such as Microsoft Intune, Jamf, or similar MDM/UEM platforms to enforce security policies, deploy software, and manage device compliance
• Establish and maintain core IT infrastructure including networking and VPN
• Design and implement IT onboarding and offboarding workflows including account provisioning, device setup, access controls, and asset recovery to support rapid employee growth
• Develop and enforce endpoint security policies including disk encryption, endpoint detection and response (EDR), patch management, and conditional access policies
• Manage vendor relationships for hardware procurement, SaaS licensing, telecom, and IT service providers; negotiate contracts and manage budgets
• Establish and document policies, practices, and working procedures needed for the supported applications and services to deliver their intended results and for the customers to make efficient and effective use of technology
• Manage release cycles, software licensing audits, and third-level escalations
• Manage the design, development, testing and implementation of login scripts
• Evaluate, select, and implement SaaS tools and collaboration platforms that support a growing start‑up team (e.g., Teams, Zoom, project management, password management)
• Create and maintain IT documentation including standard operating procedures, knowledge base articles, asset inventories, and network diagrams
• Provide hands‑on Tier 1 and Tier 2 technical support for employees including troubleshooting, software issues, connectivity problems, and account access requests
• Partner with the security team to ensure endpoint configurations meet compliance requirements (SOC 2, ISO 27001) and support audit readiness
• All other duties as assigned or required

• After orientation at Cooley LLP, exhibit proficiency in the Microsoft Office suite, iManage and other firm applications
• Ability to work extended and/or weekend hours, as required
• Ability to travel, as required
• 4+ years of directly applicable experience in IT operations, endpoint engineering, or systems administration
• Deep hands‑on experience administering Microsoft 365 (Exchange Online, SharePoint,…