Computer Hardware Specialist

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Above Technology is a leading technology solutions provider established in 2005, with a strong presence in the Greater Los Angeles area and servicing companies nationwide. Our highly experienced team is passionate about technology and delivering the best innovations in technological solutions. At 1

Above Technology we believe in providing technology that works for you, not against you.

This is a full-time, on-site role for a Hardware Technician in Los Angeles, CA The Technician will be responsible for the following:

• Install, configure, and maintain desktop and laptop hardware, printers, and other peripherals.
• Diagnose and repair hardware issues, including component replacements and upgrades.
• Set up workstations, including imaging, software installations, and network connectivity.
• Assist with hardware inventory management, including tracking, labeling, and lifecycle planning.
• Support network hardware (switches, access points, routers) as directed by senior IT staff.
• Provide on-site and remote hardware support for employees and clients.
• Coordinate hardware returns, warranty claims, and vendor repairs.
• Document all work performed in the IT ticketing system.
• Collaborate with other IT staff on deployments, office moves, and infrastructure upgrades.

• 2+ years of hands-on IT hardware experience (desktop/laptop repair, upgrades, installations).
• Knowledge of Windows and/or macOS device setup and configuration.
• Familiarity with basic networking concepts (IP addressing, cabling, Wi-Fi setup).
• Strong troubleshooting skills with the ability to work independently and in a team.
• Excellent communication skills and a customer-focused mindset.
• Ability to lift and move equipment (up to 50 lbs).
• Experience in desktop computer support and troubleshooting
• Knowledge of computer hardware and software
• Strong problem-solving skills
• Excellent communication and customer service skills
• Ability to work in a fast-paced environment
• Relevant certifications or degrees in computer science or a related field are a plus
• Strong Customer Service sills

• Generous and flexible paid time off including paid personal time off