Digital Product Director - Private Client Services; PCS

“I can be myself at work.”You are more than a job title. We want you to feel comfortable doing great work and bringing your best, authentic self to everything you do. We value your talents, traditions, and uniqueness—and we’re committed to fostering a strong sense of belonging in a respectful workplace.

We intentionally seek diverse perspectives, experiences, and backgrounds, investing in a culture designed to celebrate differences. We believe that belonging leads to better outcomes and a stronger community of associates united by our mission. At Capital, we live our core values every day:
Integrity, Client Focus, Diverse Perspectives, Long-Term Thinking, and Community.“I can influence my income.”You want to feel recognized r performance will be reviewed annually, and your compensation will be designed to motivate and reward the value that you provide. You’ll receive a competitive salary, bonuses and benefits. Your company-funded retirement contribution will factor in salary and variable pay, including bonuses.“I can lead a full life.”You

bring unique goals and interests to your job and your life. Whether you’re raising a family, you’re passionate about where you volunteer, or you want to explore different career paths, we’ll give you the resources that can set you up for success.

Enjoy generous time-away and health benefits from day one, with the opportunity for flexible work options

Receive 2-for-1 matching gifts for your charitable contributions and the opportunity to secure annual grants for the organizations you love Access on-demand professional development resources that allow you to hone existing skills and learn new ones

As the PCS Digital Product Leader, you will define and execute the product strategy, roadmap, and delivery priorities for key digital products and capabilities supporting Private Client Services (PCS), including the responsible use of AI to improve client experience, associate productivity, operational efficiency, and platform intelligence. You will partner closely with PCS business leaders, technology teams, data and AI partners, client experience partners, and other stakeholders to ensure digital solutions address business needs, improve operational efficiency, and deliver high-quality experience for clients and  this role, you will translate business priorities into actionable product plans, guide product development through delivery, and drive adoption and continuous improvement across PCS digital capabilities.

This role is a member of the leadership team supporting the Global Digital Products & Capabilities organization and serves as the primary product lead for PCS-focused digital platforms and  this role, you will have responsibility for:

Defining Vision and Client Need Develop and communicate a long-term PCS digital product vision aligned with business strategy, client needs, and market trends.

Champion a data-driven, client-centric approach across PCS digital products and experiences.

Own the articulation of client and business needs, ensuring alignment across stakeholders and strategic priorities.

Leverage research, client feedback, analytics, market insights, and competitive benchmarks to inform product direction.

Serve as a thought leader in product visioning, innovation, and digital client experience within PCS.Product Portfolio Management Own and maintain the roadmap for PCS digital products and capabilities spanning client website, reporting, advisor workstation, client relationship management, trading and tax management, planning tools, alternatives, business process management, data, accounting and operations, AI-enabled capabilities, and integration across the broader PCS digital ecosystem.

Set product priorities, investment recommendations, and…