Field Specialist; Taranaki

At the company, we’re on a mission to enable farmers and graziers to run the most productive and sustainable operations. Our customers are using the company to break free from the time-intensive constraints of conventional practices. Imagine watching 500 cattle stand up and walk calmly towards their next break? No quad bikes, no dogs, no fences. Just a group of cattle walking at their own pace.

People say it looks like magic. Our customers are revolutionizing grazing with the company. It's changing lives and transforming an industry. People join the company to do meaningful work. By joining us you’ll be solving challenging problems within a talented team and a culture built for high performance. Our team out-think, out-work and out-care. We’re committed to delivering real change in the world - this isn’t easy, and in truth, we love that it’s hard.

We’re backed to deliver on a mission that matters by Tier 1 investors including Founders Fund, Bessemer Venture Partners, BOND, DCVC, Blackbird, Promus Ventures, Rocket Lab’s Peter Beck and Icehouse ventures.

To find out more, visit our Linked In & Instagram.

We are seeking a motivated and high-performing Field Specialist to join our team in New Zealand, supporting the maintenance and performance of the company’s on-farm hardware infrastructure. In this role, you will be responsible for ensuring our systems are operating efficiently, resolving technical issues quickly, and helping to refine and improve the reliability of our hardware across our customer network.

Note this role is Taranaki based with regular NZ travel.

This is a hands-on position that requires strong technical ability, problem-solving skills, and a proactive approach to field operations. You may find yourself maintaining and upgrading infrastructure one day and deploying new equipment on-farm the next. You’ll be the go-to person for ensuring everything runs smoothly, delivering exceptional service and support to our customers. As a Field Specialist, you’ll work closely with our hardware, product, and customer success teams, ensuring effective collaboration and a strong feedback loop between the field and our Auckland HQ.This

role offers the opportunity to make a real impact in transforming New Zealand’s dairy and livestock industry through world-class agri-tech innovation.

• Infrastructure Maintenance:
  Oversee the upkeep and repair of the company’s infrastructure to ensure seamless operations.
• Hardware Diagnosis:
  Diagnose any issues with our hardware and feed this information back to the relevant team.
• Versatility:
  Ability to transition smoothly between tasks, from repairing and upgrading infrastructure to delivering towers and collars as needed.
• Deployment Support:
  Provide critical on-site support during farm deployments if needed, troubleshooting issues, and ensuring successful installations.
• On-call:
  Be part of the global on-call roster to support tower-related incidents and proactively find solutions in a timely manner.
• Collaboration:
  
  Work closely across all of the the company teams to ensure alignment and successful customer outcomes.
• Problem-Solving:
  Address and resolve technical challenges promptly and effectively, ensuring minimal disruption to farm operations.
• Adaptability:
  Be prepared to manage a variety of tasks, often simultaneously, to meet the dynamic needs of the role.
• Data Analysis:
  Ability to collect, interpret, and analyse data from our hardware, optimise processes, and inform decision-making. You'll ensure that actionable insights are extracted to improve operational efficiency and resolve issues proactively.
• Development and management of a maintenance system for our NZ market.
• Travel: travel within the North…