Systems Integration Manager
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IT/Tech
Job Description & How to Apply Below
Deel is the all-in-one payroll and HR platform for global teams. Our vision is to unlock global opportunity for every person, team, and business. Built for the way the world works today, Deel combines HRIS, payroll, compliance, benefits, performance, and equipment management into one seamless platform. With AI-powered tools and a fully owned payroll infrastructure, Deel supports every worker type in 150+ countries—helping businesses scale smarter, faster, and more compliantly.
Among the largest globally distributed companies in the world, our team of 7,000 spans more than 100 countries, speaks 74 languages, and brings a connected and dynamic culture that drives continuous learning and innovation for our customers.
Why should you be part of our success story?As the fastest-growing Software as a Service (SaaS) company in history, Deel is transforming how global talent connects with world-class companies – breaking down borders that have traditionally limited both hiring and career opportunities. We're not just building software; we're creating the infrastructure for the future of work, enabling a more diverse and inclusive global economy. In 2024 alone, we paid $11.2 billion to workers in nearly 100 currencies and provided healthcare and benefits to workers in 109 countries—ensuring people get paid and protected, no matter where they are.
Our momentum is reflected in our achievements and customer satisfaction: CNBC Disruptor 50, Forbes Cloud 100, Deloitte Fast 500, and repeated recognition on Y Combinator's top companies list – all while maintaining a 4.83 average rating from 15,000 reviews across G2, Trustpilot, Captera, Apple and Google.
Your experience at Deel will be a career accelerator. At the forefront of the global work revolution, you'll tackle complex challenges that impact millions of people's working lives. With our momentum—backed by a $17.3 billion valuation and $1 B in Annual Recurring Revenue (ARR) in just over five years—you'll drive meaningful impact while building expertise that makes you a sought-after leader in the transformation of global work.
SummaryThe Systems Integration Manager (SIM) will lead our efforts in enabling, troubleshooting, and providing technical consulting on Deel’s integration products. This role is pivotal in leveraging the full potential of our product suite while ensuring seamless integration experiences for our customers, from SMB to enterprise levels. You will often employ a project management approach to guide both external customers and internal teams through the integration process.
Responsibilities- Serve as the main point of contact for Success and Onboarding teams on integrations and API issues
- Act as the escalation point for unresolved customer integration and API questions
- Manage and troubleshoot integration issues, collaborating with internal teams to find solutions
- Oversee customer integration projects from planning to execution, including requirements, strategy, and testing
- Develop tailored integration plans and schedules based on client needs
- Work with the Integrations and API Product team to address common challenges
- Maintain deep knowledge of Deel’s product suite and its integrations
- Create and update internal and external resources for self-serve integrations
- Communicate regularly with Onboarding Managers and CSMs about project status and issues
- Guide customers through integration, troubleshooting, and ensuring successful deployment
- 2-5 years in Technical Consulting, Implementation Project Management, or Support in a B2B SaaS environment
- Strong understanding of API integrations
- Proven project management skills with a proactive, action-oriented approach
- Excellent communication and interpersonal skills, able to collaborate with…
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