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IT Support Coordinator Fast-Paced Helpdesk Lead

Listing for: PlayStation
Contract position Listed on 2026-11-14
Job specializations:
Salary/Wage Range or Industry Benchmark: 50000 - 69000 USD Yearly USD 50000.00 69000.00 YEAR

Job Description & How to Apply Below

Position: IT Support Coordinator (Contract) – Fast-Paced Helpdesk Lead

Sony Interactive Entertainment in Los Angeles is seeking an IT Support Coordinator on a 12-month contract. You will triage and be the first point of contact for IT tickets, prioritizing work, and maintaining SLA-driven queues.

Key responsibilities include coordinating with IT support, monitoring queues, updating customers, and developing dashboards and reports to improve ticket handling. Strong communication and Jira Service Management experience are required.

The following role is for a IT Support Coordinator (Contract) – Fast-Paced Helpdesk Lead with Play Station.

We are looking to fill the IT Support Coordinator (Contract) – Fast-Paced Helpdesk Lead position at Play Station in Los Angeles, CA, United States.

The IT Support Coordinator (Contract) – Fast-Paced Helpdesk Lead role at Play Station is now open for applications in Los Angeles, CA, United States.

Join us at Play Station as our next IT Support Coordinator (Contract) – Fast-Paced Helpdesk Lead in Los Angeles, CA, United States.

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