Field Services Engineer IV

We anticipate the application window for this opening will close on 10 Dec 2025.

At Medtronic you can begin a life‑long career of exploration and innovation, while helping champion healthcare access and equity for all. You’ll lead with purpose, breaking down barriers to innovation in a more connected, compassionate world.

At Medtronic, we bring bold ideas forward with speed and decisiveness to put patients first in everything we do. This position is remote to enhance our competitive edge and expand our cross‑functional collaboration efforts. This role will require up to 75% of travel to enhance collaboration and ensure successful completion of projects.

• Installs, operates, maintains, repairs and modifies equipment.
• Performs a variety of maintenance and technical support on products such as equipment, integrated systems and subsystems, and software at customer and/or field locations.
• Analyzes and evaluates products and related performance.
• Troubleshoots and diagnoses malfunctions to eliminate problem in minimum time.
• Installs, upgrades and removes products ensuring coordinative engineering field change.
• Maintains effective customer communications and relations.
• May provide onsite training of customer support personnel.

• High School Diploma and 8+ years technician, field service or customer support experience.

• Bachelor’s degree in Bioengineering, engineering or technology field.
• Previous experience as Technician/Field Services within medical device industry.
• Experience with orthopedic anatomy, surgical protocol and medical terminology.
• Ability to troubleshoot with technical skills, creativity and high discipline.
• Familiarity with most commonly used test equipment (i.e.: dosimeter, power supplies, DVM's, signal generators, flow meters, etc.).
• Ability to read and understand schematics and engineering drawings.
• Familiar with the FDA 21 CFR, CGMP for Medical devices.
• Excellent analytical and communication skills with the ability to communicate complex technical issues in an easy to understand manner.
• Responsive problem solver and action oriented in resolving customer issues and meeting customer requirements.
• Experience with x‑Ray systems particularly mobile fluoroscopy or CT systems.
• Experience with robotics or motion control.

The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position.

The physical demands described within the Responsibilities section of this job description are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

For Office Roles:
While performing the duties of this job, the employee is regularly required to be independently mobile. The employee is also required to interact with a computer, and communicate with peers and co‑workers.

Medtronic offers a competitive Salary and flexible Benefits Package.

Salary ranges for U.S (excl. PR) locations (USD): $69,600.00 – $

Benefits for regular employees working 20+ hours per week include health, dental and vision insurance;
Health Savings Account;
Healthcare Flexible Spending Account;
Life insurance;
Long‑term disability leave;
Dependent daycare spending account;
Tuition assistance/reimbursement; and Simple Steps (global well‑being program).

Additional compensation for all regular employees includes incentive plans, 401(k) plan plus employer contribution and match, short‑term disability, paid time off, paid holidays, employee stock purchase plan, employee assistance program, non‑qualified retirement plan supplement and capital accumulation plan (for senior executives or subject to IRS minimums).

Temporary employees are eligible for paid sick time, as required under applicable state law, and the Employee Stock Purchase Plan.

It is the policy of Medtronic to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law.

In addition, Medtronic will provide reasonable accommodations for qualified individuals with disabilities.