Case Manager Assistant - Personal Injury Law Firm, Los Angeles, CA

Case Manager Assistant - Personal Injury Law Firm, Los Angeles, CA

This is a full-time, in-office role located in Downtown Los Angeles. The ideal candidate will be highly organized, proactive, and possess a positive, solution-seeking demeanor. The role requires a comprehensive understanding of the pre-litigation process in personal injury cases, including the ability to effectively manage case files, communicate with clients, and handle medical and billing records.

• Assist in managing pre-litigation personal injury cases, ensuring all necessary tasks are completed in a timely manner
• Request and obtain medical and billing records for personal injury cases, ensuring all documentation is accurate and up to date
• Communicate with clients regularly to provide updates on their cases, gather necessary information, and answer questions
• Manage treatment schedules and coordinate with healthcare providers to ensure clients receive appropriate care
• Handle and manage liens associated with cases, including negotiating or resolving them as necessary
• Prepare cases for demand
• Conduct intakes on potential new clients, including evaluating and documenting potential cases
• Maintain and organize case files, ensuring all documents are properly accessible
• Collaborate with the legal team to ensure all aspects of the case are handled efficiently
• Ensure timely communication with clients, medical providers, and the legal team, providing a high level of customer service throughout the process

• Experience in Personal Injury pre-litigation, with a strong understanding of the process and relevant tasks
• Proven ability to request and manage medical and billing records, treatment coordination, and handling liens
• Fluency in English and Spanish, preferred
• Exceptional organizational skills, with a keen attention to detail
• Strong communication skills, both verbal and written
• Must be able to maintain a positive approach and a high level of professionalism at all times
• Ability to work independently and as part of a collaborative team
• Assist as needed

• Full-time, in-office position in Koreatown LA
• Must be proactive and able to manage multiple cases/priorities simultaneously
• Fast-paced environment requiring accuracy and thorough completion of workload

• Growing Firm with opportunities for advancement
• Medical
• Dental
• 401K
• Parking
• Team and culture events
• Professional training and development