Sr. Director, Revenue Cycle

This position is listed on behalf of a partner company, which manages all applications and next steps. Our partner is looking for a Sr. Director, Revenue Cycle based in the United States.

In this senior leadership role, you will drive revenue cycle strategy, operational excellence, and financial performance across critical healthcare reimbursement functions. You will oversee complex initiatives spanning patient eligibility, billing, accounts receivable, claims management, and performance analytics to improve efficiency and accelerate collections. Using data-driven insights, financial modeling, and operational reporting, you will identify bottlenecks, optimize workflows, and implement scalable solutions that strengthen revenue outcomes.

You will collaborate with cross-functional leaders to improve processes, support technology-driven innovation, and ensure compliance with healthcare regulations and payer requirements. You will also lead and develop high-performing teams, fostering accountability, employee engagement, and a strong customer-focused culture. This remote opportunity offers the chance to shape strategic operations and deliver measurable improvements in financial performance within a dynamic healthcare environment.

• Lead revenue cycle strategy: Provide strategic direction for revenue cycle operations, aligning departmental priorities, performance objectives, and improvement initiatives with broader financial and operational goals.
• Oversee core operational functions: Direct activities related to patient eligibility and demographics, billing, accounts receivable, claims management, collections, and associated analytics and reporting.
• Drive performance through analytics: Develop and monitor key performance indicators (KPIs), dashboards, and operational reports to measure quality, efficiency, productivity, throughput, and financial outcomes.
• Optimize workflows and processes: Document existing processes, design workflow decision trees, identify operational bottlenecks, conduct root cause analyses, and implement improvements to enhance accuracy and efficiency.
• Strengthen claims and collections performance: Analyze outstanding claims, denial patterns, reimbursement trends, and collection performance to forecast revenue, identify risks, and recommend timely corrective actions.
• Apply financial modeling: Develop and integrate financial models into operational workflows to evaluate expected returns, diminishing returns, and optimal next steps for resource allocation and revenue recovery.
• Improve workforce efficiency: Oversee workforce management reporting and analysis to evaluate staffing costs, productivity, operational capacity, and resource utilization.
• Advance technology-enabled operations: Identify opportunities to leverage technology, automation, and data-driven solutions to streamline processes, reduce manual effort, and improve revenue cycle performance.
• Ensure regulatory compliance: Monitor changes in Centers for Medicare & Medicaid Services (CMS) requirements, payer regulations, reimbursement policies, and internal standards to maintain compliance and inform operational adjustments.
• Establish policies and controls: Oversee the development, documentation, implementation, and maintenance of departmental policies and procedures. Establish controls and review mechanisms to ensure consistent execution and compliance.
• Lead cross-functional collaboration: Partner with Operations, Information Technology, and other internal and external stakeholders to streamline processes and support accurate, timely billing to payers and patients.
• Manage and develop teams: Lead managers and team members through coaching, mentoring, performance management, and employee engagement initiatives, building a collaborative culture centered on accountability and continuous improvement.
• Communicate strategic insights: Present complex analyses, performance trends, financial forecasts, and operational recommendations to stakeholders at all levels, from frontline teams to executive leadership.
• Champion customer service: Promote a culture of excellence that prioritizes internal and external customer satisfaction while balancing operational efficiency, service quality, and financial objectives.

• Business operations experience: At least seven years of experience in business operations, such as call center management, enrollment, billing, payment processing, or similar functions, preferably within healthcare.
• Leadership and management…