Senior Trust and Safety Policy Manager

The Role

As Linktree's Senior Trust & Safety Policy Manager, you'll shape how millions of creators and brands experience safety, transparency, and accountability across our platform. Sitting at the intersection of privacy, trust, and product strategy, you'll design and drive the frameworks that turn our principles into practice, embedding trust-by-design into every product decision.

You'll define and evolve Linktree's privacy, trust, and safety policy ecosystem by setting standards that ensure ethical, defensible, and transparent platform operations. You'll guide cross-functional teams through complex ethical and regulatory challenges, lead transparency initiatives that strengthen user confidence, and represent Linktree in industry collaborations shaping the future of digital trust and responsible innovation.

What You'll Own

* Partner with Product, Legal, and Engineering to embed privacy and safety principles into feature design and launch.

* Develop, maintain, and evolve Linktree's privacy, trust, and safety policy frameworks (community standards, trust principles, transparency commitments).

* Draft and manage user-facing policies including Community Guidelines, Safety Principles, and Trust Center content.

* Lead risk assessments for new products or features (harm modeling, privacy and safety intersectional review).

* Advise on ethical product design decisions related to content, privacy, and transparency.

* Drive transparency initiatives including safety updates, reporting frameworks, and community communications.

* Collaborate with the Senior Privacy & Data Protection Manager to align product guidance with compliance requirements.

* Partner with Trust & Safety Operations to translate policies into scalable enforcement guidance.

* Own policy documentation, change management, and internal communications to ensure consistent understanding and enforcement.

* Monitor global developments in privacy, safety, and digital regulation to anticipate and mitigate future risks.

* Represent Linktree externally in trust and safety working groups, privacy coalitions, and industry forums.

* Develop internal communication and training that reinforces trust, privacy, and safety principles company-wide.

Who We're Looking For

* 6-8+ years in Trust & Safety, Privacy Policy, or Product Policy roles.

* Deep understanding of platform risk, privacy, and user trust principles.

* Experienced at bridging product, legal, and policy worlds to find balanced solutions.

* Exceptional writer and communicator with a talent for clarity and nuance.

* Strategic thinker who can craft frameworks and translate them into practice.

* Comfortable in external settings-representing Linktree's policy positions to peers and partners.

* Strong technical aptitude and understanding of online platform dynamics.

Linktree is committed to providing a fair and competitive compensation package including cash, equity, and benefits. The base salary offered for this role is targeted at $160,000-$180,000 for roles based in San Francisco and Los Angeles. Final offers depend on multiple factors including location, experience, expertise, and role scope, and may vary from the range listed.

P.S. If you don't tick every box in this listing, please don't rule yourself out. We take pride in inclusion and hiring incredible human beings with great potential over ticking boxes - so if this role resonates with you, hit that apply button!

Our Story

We're on a mission to empower anyone to curate, grow, and monetize their digital universe. We created the "link in bio" category - and we're just getting started. From creators, artists, and entrepreneurs to global brands, we're redefining how people connect with their communities, showcase their content and promote products - all in one link.

Today, a community of 70+ million use Linktree, including icons like Adidas, Tik Tok, the UN Environmental Program, The NFL, Manchester United, World Central Kitchen, Sabrina Carpenter, Olivia Rodrigo, and Selena Gomez. With 48,000 new accounts created every day, Linktree is the fastest-growing leader in our space.

We've teamed up with some of the world's biggest platforms including Tik Tok, Snap, You Tube, Go Fund Me , Spotify, Google, Stripe, Reddit, Laylo, and Kajabi, to unify Linkers' digital spaces, and we partner with retail brands Amazon, Lululemon, Nike, Target, Sephora, Lululemon, and more to share products they love.

We're a tight-knit, passionate team building best-in-class tools that make online presence simple, powerful, and yours. If you're excited by the idea of shaping a new category, setting the standard, and making space for everyone to be seen and succeed, we'd love to meet you.

Where and How We Work

We're a global, diverse team spread across continents with offices in London, Los Angeles, Melbourne, and San Francisco. We work together flexibly and you can choose the setup that works best for you: fully remote or a hybrid mix of office and home.

We offer autonomy in how you structure your days and weeks.…