Senior Director of Communications

Netflix is one of the world's leading entertainment services, with over 300 million paid memberships in over 190 countries enjoying TV series, films and games across a wide variety of genres and languages. Members can play, pause and resume watching as much as they want, anytime, anywhere, and can change their plans at any time.

Are you passionate about the creation of great entertainment and the technology that brings it to millions around the world? Do you want to help shape the narrative of a company that delivers joy to its members and sets new industry standards? If you’re an expert in planning and implementing campaigns that influence perceptions and drive results, we invite you to join our growing communications team.

Based in Los Angeles, the Senior Director Communications will play a key leadership role within the US Communications team. You will help define and share our product, financial, innovation, entertainment, and culture stories, collaborating closely with cross-functional teams including content, publicity, product & technology, and marketing. The ideal candidate is entrepreneurial, creative, and thrives in a fast‑paced, results‑oriented environment. You should possess the presence, visibility, and track record to immediately establish credibility both internally and with external partners.

You excel at driving campaigns, shaping narratives, and ensuring Netflix is part of the right conversations. A sharp awareness of reputation risks, the ability to seize timely opportunities in the news cycle, and a talent for crafting stories that stand out are essential. Additionally, you demonstrate extraordinary leadership, strategic vision, innovation, creative energy, and a collaborative spirit.

The Senior Director of Communications will be responsible for developing a strategic and proactive media relations agenda that supports the overall objectives of the company and leadership. This position will be responsible for media relations, including PR strategy, press relations and issues/crisis management.

• Develop and execute a strategic, proactive media relations agenda that supports the company’s objectives and leadership vision, including PR strategy, press relations, and issues/crisis management.
• Leverage expertise in both brand and corporate communications to deliver best‑in‑class campaigns and initiatives.
• Build and maintain strong relationships with key journalists, broadcasters, and emerging media platforms.
• Anticipate and manage reputational issues and threats with effective communications plans and strategies.
• Demonstrate a deep understanding of Netflix’s business, industry dynamics, and financial reporting, and communicate these effectively to media, shareholders, consumers, and other stakeholders.
• Provide creative, proactive, and innovative storytelling that drives business outcomes.
• Develop high‑quality communications materials for both internal and external stakeholders (e.g., press releases, talking points, Q&A documents, media pitches, statements, presentations, and strategy plans).
• Partner with Government Relations, Investor Relations, marketing, and business leaders to ensure Netflix’s business is well‑understood and well‑perceived.
• Provide strategic counsel and media training to executives, along with securing speaking opportunities for them, and preparing all necessary materials and presentations.
• Serve as a confident company spokesperson.
• Collaborate closely with Investor Relations on financial results, SEC filings, and other material announcements.
• Identify impactful viewership trends and translate insights into actionable, data‑driven stories that advance Netflix’s priorities.
• Lead and mentor a small team of communications professionals, fostering collaboration and professional growth.

• Minimum 15 years of experience in media, corporate, or agency communications.
• Expertise in distilling complex concepts into clear, engaging narratives at a global level.
• Established credibility and relationships within the media.
• Experience engaging both industry and consumer audiences.
• Excellent judgment, business acumen, and problem‑solving…