Community Engagement Coordinator - IECEC

Job Title: Community Engagement Coordinator

Division: Ronald McDonald House Inland Empire

Reports To: Development Director

FLSA Status: Full-Time, Non-Exempt, 40 hours per week

Schedule: Mon – Fri, 8:30 am to 5:00 pm (schedule flexibility for events, meetings, & offsite engagements on nights and weekends)

Hourly Rate: $21.00 - $25.00 per hour

Prepared Date: September 2026

Our mission at the Ronald McDonald House Charities® of Southern California (RMHCSC) is to provide comfort, care and support to children and families in Southern California. To achieve our vision of creating a community where children and their families embrace life and healing with a sense of hope, enthusiasm and joy, RMHCSC operates six Ronald McDonald Houses and three Ronald McDonald Family Rooms, along with Camp Ronald McDonald for Good Times.

Ronald McDonald House Charities® Inland Empire (IERMHC) creates a welcoming environment where families can remain close to their hospitalized children and focus on healing with hope, dignity, and compassion.

The Community Engagement Coordinator at the Ronald McDonald House Inland Empire plays a vital role in maintaining relationships with key community stakeholders, including volunteers, civic organizations, and businesses. The Community Engagement Coordinator works directly with these stakeholders to drive individual and group volunteerism, offsite supply and donation drives, and other support opportunities at Ronald McDonald House Inland Empire.

• Maintain a portfolio of 150-200 individual and organizational contacts in Raiser’s Edge NXT to track and develop stakeholder relationships.
• Act as a first point of contact for volunteer and community event inquiries submitted by phone and email.
• Represent the organization at community events benefiting the program.
• Facilitate supply and donation drives in partnership with local businesses and community organizations.
• Working with other Development and Operations Staff, plan and execute solicitations of donations from your portfolio in support of the Ronald McDonald House Inland Empire’s fundraising goals.

• In collaboration with the Operations Coordinator, Guest Services, design and implement impactful onsite and offsite activations for interested community partners, including supply drives, seasonal activity groups,
• Give in-person and virtual presentations to current and prospective stakeholder organizations about "How to Get Involved."
• Facilitate the submission of grants and funding proposals to organizations in your portfolio, as appropriate.

Recruitment and Cultivation

• Identify, recruit, onboard and cultivate volunteers from the community, local businesses, and civic organizations to support the program’s key volunteer opportunities:
  Meals of Love, events, and onsite volunteers.
• Conduct twice-monthly "Volunteer Info Sessions" to recruit and begin onboarding of new individual volunteers.
• Design, maintain, distribute, collect, and review of the findings from the annual Volunteer Experience Surveys.
• In collaboration with the Special Events Manager, identify volunteers for House and community events and facilitate the annual Donor and Volunteer Appreciation event.
• Organize and host two bi-annual Volunteer Townhall meetings.
• Collaborate with the Development Associate and Major Gifts Officer to identify and cultivate volunteers to convert to donors.

Administrative/Programmatic Support

• Build and maintain a pipeline of volunteers to provide a consistent schedule of impactful onsite volunteer experiences for groups and individuals.
• Update and maintain Volunteer Program handbook and training material.
• Maintain and assess detailed records of Volunteer service, including…