Outpatient Care Coordinator - SUD Treatment

Outpatient Care Coordinator - SUD Treatment

Join to apply for the Outpatient Care Coordinator - SUD Treatment role at CRI-Help, Inc

CRI-Help is a substance use disorder treatment center with several locations across Los Angeles County. We've been around since 1971 and are noted as an organization practicing integrity in our commitment to ethical and meaningful client care. Our mission is to improve the welfare of the community by providing first‑class substance use disorder treatment to adults and families seeking freedom from the bondage of addiction, and we live out that mission every day with our staff and clients.

As a nonprofit organization, CRI-Help is a qualifying employer affording our full‑time employees the opportunity to begin, or continue, the process of seeking PSLF (Public Service Loan Forgiveness). In addition, our benefits package for full‑time employees is quite robust – especially the option for 100 % employer‑paid $0 deductible Platinum plan medical insurance, including an additional 40 % paid coverage for dependents, which accompanies our 401(k) with 4 % match option nicely.

Please see the full list of benefits below, especially the 12 paid holidays per year (we are a 24/7 facility, so not all employees will be able to take all 12 paid holidays off – but will still get paid for the holiday in addition to their hours worked).

CRI-Help is an amazing organization to be a part of and I strongly encourage you to consider joining the team! We opened a new facility in Lincoln Heights in January 2025 and are still hiring for all roles – keep referring back to  for current openings at all sites.

The basic function of the Outpatient Care Coordinator is to provide clients with support and linkages to community services designed to restore clients to a basic life responsibility functioning level.

• Assist clients with housing, educational, social, prevocational, vocational, rehabilitative and/or community services.
• Apply clients for Medi‑Cal or My Health LA benefits as needed.
• Coordinate auxiliary services to provide individualized connection, referral and linkage to community‑based and governmental services.
• Facilitate necessary transition in SUD / LOCS.
• Coordinate with physical and mental healthcare providers, and community‑based health clinics.
• Coordinate with state and county entities, such as DPSS, DCFS, Probation, Courts, and housing providers.
• Create a proactive care plan for clients.
• Monitor and follow up client care, and respond to changing client needs.
• Help clients with transitional care.
• Work to align resources with client needs.
• Document all care coordination in PCNX.
• Maintain a minimum of 65 % DMC billing productivity per month.
• Maintain professional rapport with all networking agencies.
• Perform other tasks as assigned by Outpatient Program Manager.

• Must have excellent computer skills.
• Must have strong organizational, follow‑up and time‑management skills.
• Must be able to work well within a team structure.
• Must have excellent oral and written communication skills.
• Must be professional at all times.

• Position requires individual to be registered or certified with one of the state‑approved addiction counselor certification entities (e.g., CADTP, CAADE, or CCAPP).

• Must be willing to undergo random drug screenings.

• Frequently remain in stationary positions, standing and/or sitting for prolonged periods.
• Occasionally crouching below the waist and/or reaching above the shoulders.
• Occasionally lifting and/or moving objects up to 20 lb.

• Outpatient Program Manager

• Full‑Time, In‑Person, Non‑Exempt, Hourly

• $23.00 – $29.00 / Hour

• 100 % PAID Blue Shield Platinum Trio Plan Medical Insurance Option
• 80 % PAID Blue Shield Platinum Access+ Plan Medical Insurance Option
• 80 % PAID Kaiser Medical Insurance Option
• 40 % Dependent Coverage on Medical Insurance Plan
• 80 % PAID Dental Insurance
• Vision Insurance
• Paid time off (10 Paid Sick Days Annually, 12 Paid Holidays Annually, Paid Vacation)
• Educational Assistance Tuition Reimbursement Program
• 401(k) 4 % Employer Match
• 100 % PAID $25,000 Life Insurance Plan with option to voluntarily increase coverage