Quality Assurance Project Coordinator

Job Description


Job Description
Job Title :
Quality Assurance Coordinator
Department :
Quality Assurance
Reports To:
QA Manager

• Perform/Manage necessary testing and review of labels on incoming raw materials – both ingredients and packaging.
• Verify and file all Certificates of Analysis and Certificates of Conformance for incoming raw materials. Report any non conforming findings and fixing if necessary.
• Maintain Hold/Release status of raw materials.
• Manage the Defective Raw Material Reports program –
• Gather information on the defective product
• Enter the information into the DRMR database
• Submit information to the suppliers
• Follow-up with the suppliers to gather root cause and corrective actions along with credits for product destroyed or returned.
• Coordinate with Inventory team to arrange for return of the defective raw materials or for their destruction.
• Coordinate with Scheduling and Operations to collect and send Monthly and Quarterly Customer samples for testing.
• Collect and send daily product samples that require micro testing to the outside lab.
• Enter all testing information into the laboratory testing database for outside lab samples to submit to the outside lab.
• Record all test results into the laboratory testing database.
• Release products based on the laboratory results.
• Collect retest samples and send to the outside lab as needed.
• Submit results to parties requiring submission (i.e. GFCO and customers).
• Review shelf-life of seasonings in inventory. Identify seasonings approaching the end of the shelf-life and pull samples to send to the supplier for possible shelf-life extension. Coordinate with Scheduling and Operations to utilize expiring spice.
• Maintain, modify and execute the Environmental Monitoring Program.
• Identify sample locations for the weekly swabs
• Prepare and label the swabs as outlined in the EMP procedure
• Collect the swabs from the identified locations following aseptic handling procedures.
• Maintain results in the laboratory testing database.
• Trend and Map EMP results.
• Enter root cause and corrective action into QA Sample Analysis.
• Identify any necessary re-swab locations
• Coordinate with Sanitation and Operations regarding areas that failed and necessary steps to remediate the situation.
• Provide Sanitation and Operations with list of areas that require reswabbing.
• Train technicians on swabbing procedures.

• Schedule and send out equipment to be calibrated and/or arrange for company to come out and calibrate.
• Update Plans/Locations for ATP unit if needed.
• Upload new locations/sites/products for Sample Analysis system if needed.
• Create Purchase Orders for sample submissions and other QA and Sanitation related purchases.
• Update, maintain and organize quality documentation in files and documentation room.
• Assist with Customer and Third-Party audits by providing and performing requested information in a timely manner.
• Conduct monthly quality trainings via Alchemy and help answer and food safety and quality related questions.
• Submitting work orders into E-maintenance if there are any food safety and quality related findings.
• Assist with any floor related tasks such as returns, technician support, floor related questions, etc.
• Respond to email inquiries directed to QA from customers, Sugar Foods personnel, vendors, etc.
• Assist on special projects such as specification updates, new QA equipment implementation, etc.
• Provide training/coaching to laboratory technicians as needed on Food Safety and QA Programs.
• Provide training/coaching to all employees as needed on Food Safety and QA Programs.
• Capable of lifting 25 lbs, walking up and down stairs, working in a hot and cold environment if necessary to perform duties.
• Any other duties as required by Management.
• Bilingual (English/Spanish) is required.