Quality Management Systems Engineer

Mason welcomes people who share our determination and high standards to join us in doing work that moves the world forward. We design, manufacture, and market highly engineered products and systems principally for the aerospace and defense markets. Mason, a wholly-owned subsidiary of Transdigm, offers world-class control devices and subsystems — such as control grips , throttles , HaWC controllers , and communications interfaces — for today’s advanced cockpits, military vehicles, and other specialized applications.

Our solutions fall into two broad categories: control products and components.

Quality System Engineer

Quality

Director of Quality

Exempt

Professional

The Quality System Engineer is responsible for developing, maintaining, and improving the company’s Quality Management System (QMS) to ensure compliance with AS9100, ISO 9001, customer-specific, and applicable regulatory requirements. This position provides cross-functional leadership in document control, employee training and competency records, internal audits, corrective action management, and management review activities. The Quality System Engineer identifies systemic gaps, strengthens process discipline, and maintains organizational audit readiness while partnering with Quality, Engineering, Manufacturing, Operations, and other functional groups.

Essential functions of the position include, but are not limited to:

• Maintain and continuously improve the Quality Management System (QMS) in compliance with AS9100, ISO 9001, and applicable customer and regulatory requirements.
• Develop, revise, and control QMS procedures, work instructions, forms, process maps, and quality records.
• Assess gaps between documented requirements and actual practices; coordinate corrective improvements with process owners.
• Administer document change, revision, approval, distribution, and retention controls to ensure current documentation is available at points of use.
• Develop and maintain company-wide training and competency matrices aligned with job functions and applicable requirements.
• Coordinate required training with department managers; monitor completion, maintain records, and verify training effectiveness.
• Identify missing, obsolete, or incomplete training records and establish sustainable processes to close compliance gaps.
• Develop and administer the annual internal audit program, including schedules, auditor assignments, reporting, and follow-up.
• Conduct QMS and process audits and evaluate the effectiveness of documented controls and operational practices.
• Coordinate preparation and objective evidence for AS9100 registrar, customer, DCMA, and other applicable external audits.
• Maintain a centralized audit-finding and corrective-action tracking system; follow up with accountable process owners.
• Support structured root cause analysis (RCCA), implementation of corrective actions, and verification of effectiveness for systemic nonconformities.
• Identify recurring findings, overdue actions, and compliance risks; elevate issues and recommend preventive improvements.
• Ensure applicable customer-specific quality requirements are identified, communicated, and incorporated into relevant company processes.
• Collect and analyze QMS metrics, including audit completion, corrective action timeliness, document currency, and training compliance.
• Prepare QMS performance reports, management review inputs, action logs, and follow-up status for Quality leadership.
• Collaborate with Engineering, Manufacturing, Operations, and other process owners to standardize processes and drive continuous improvement.
• Support implementation of new or revised QMS standards and requirements, including employee communication and…