Bartender - El Torito

Description

Join to apply for the Bartender - El Torito role at Xperience Restaurant Group (XRG)

Join XRG as a bartender and contribute to delivering unforgettable eXperiences through hospitality.

• Provide guests with accurate and thorough information regarding menu items, pricing, and allergen information
• Recognize and cultivate regular guests and repeat business
• Take and enter orders into POS system promptly and accurately
• Ensure all food and drinks are served promptly and according to specifications
• Ensure stock is replenished during the shift
• Move furniture as directed by management (tables, chairs, bar stools, banquettes, bar tables, boxes, and equipment)
• Accurately check guest identification to verify age 21+ before serving
• Provide service to food servers in a timely manner
• Follow precise drink recipes when dispensing drinks
• Organize and prioritize service
• Respond to guest concerns/complaints and correct errors or resolve complaints while maintaining a positive attitude; escalate to management when necessary
• Comply with safety and health department procedures and all state and federal liquor laws
• Maintain company safety and sanitation standards
• Prepare guest checks through POS terminal functions; process guest payments by cash, credit card, venue comps and other tender types
• Collect required signatures and promptly close guest checks
• Ensure accurate accounting of all bar monies and independent banking procedures
• Ensure proper check-out procedures
• Clean spills promptly and dispose of trash properly
• Inform management of any complaints, comments or incidents
• Complete nightly/weekly and opening/running/closing duties
• Record and report equipment failure and safety hazards to management immediately
• Ensure proper rotation of liquor, beer, wine and consumables
• Keep bar top clean and free of dirty glasses, ashtrays, trash, etc. during shift
• Monitor potentially intoxicated and/or disruptive guests and report to management
• Refuse further service of alcohol to overly intoxicated guests in a courteous, safety-minded manner
• Assist with additional tasks as assigned

• High School Diploma preferred
• Proof of eligibility to work in the United States
• Valid Driver’s License
• 21+ years of age
• Possession of or ability to possess all state required work cards
• Minimum of two (2) years related experience
• Experience with POS systems
• Strong beer and spirits knowledge
• Proper lifting techniques
• Guest relations
• Sanitation and safety
• Safe alcohol service
• Full service restaurant operations
• Ability to communicate effectively and assertively in English, verbally and in writing

The working conditions described below are representative of those a team member encounters while performing essential duties. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties.

• Work indoors and/or outdoors, exposed to hot and/or cold surfaces, steam, and wet floors
• Environment with varying levels of noise, crowds and smoke, dependent on guest volume
• Fast-paced, high-volume, full-service restaurant
• Varied shifts including days, nights, weekends and holidays

The physical demands described below are representative of those that must be met by a team member to successfully perform the essential duties. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions.

• Ability to walk and stand for long periods
• Ability to use hands to handle, control, or feel objects
• Ability to repeat the same movements for long periods
• Ability to understand and speak clearly
• Ability to push and lift up to 50 lbs
• Ability to reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl

This job description is a summary of duties expected of a Bartender in normal work. It is not exhaustive and may be modified at any time with or without notice.