Credit Manager

L’AGENCE, founded in 2008, is a lifestyle brand that blends the effortless chic of Southern California with refined Parisian style. The company has expanded from ready-to-wear and denim into footwear, swimwear, belts, and hats, offering a versatile wardrobe for life on the go. L’AGENCE designs are intended to move seamlessly from travel to events, and from casual settings to professional environments.

The brand is carried globally in about 450 specialty stores and major retailers such as Bergdorf Goodman, Neiman Marcus, Saks Fifth Avenue, Bloomingdale’s, Harrods, Printemps, and Holt Renfrew. Headquarters are in Los Angeles, with additional showrooms in New York City, Paris, and Seoul.

Finance

$105,000-$115,000

The Credit Manager is a full-time, on-site role based in our Los Angeles Distribution Warehouse. The Credit Manager will lead wholesale credit assessment, accounts receivable management, cash collection and risk mitigation across all domestic and international wholesale accounts. This role partners closely with Sales, Customer Service and Operations to protect working capital, maintain strong cash flow and ensure timely order releases while supporting revenue growth.

They will lead wholesale credit assessment, accounts receivable management, cash collection, and risk mitigation across all domestic and international wholesale accounts. This role partners closely with Sales, Customer Service, and Operations to protect working capital, maintain strong cash flow, and ensure timely order releases while supporting top-line revenue growth.

• Establish, review, and adjust credit limits and payment terms for multi-brand specialty boutiques and international accounts.
• Evaluate customer creditworthiness using financial statements, D&B / credit bureau reports, trade references, and factoring/credit assessments.
• Manage relationship with factoring partners or trade credit insurers (Hilldun), submitting credit approvals, monitoring credit lines, and filing claims when applicable.
• Regularly review aging accounts and recommend bad debt allowances, write-offs, or escalation pathways for legal collection.

• Manage daily collections workflows, proactively contacting overdue accounts via phone and email to secure timely payments.
• Review daily wholesale order holds in the ERP system (Full Circle), collaborating with Sales to resolve credit holds, past-due balances, and chargebacks without compromising shipment schedules.
• Negotiate and monitor structured payment plans for distressed or delinquent accounts while minimizing exposure.

• Oversee accurate application of wire transfers, ACH payments, checks, and credit card charges to customer accounts.
• Investigate, track, and dispute wholesale retailer chargebacks, compliance deductions, markdown allowances, and return discrepancies in coordination with Customer Service and Logistics.
• Maintain clean customer reconciliations and provide statements of account regularly.

• Prepare and present weekly/monthly AR aging reports, Days Sales Outstanding (DSO) metrics, cash collection forecasts, and high-risk account summaries to finance leadership.
• Partner with the Sales team during seasonal market/order-writing periods to ensure customer credit availability aligns with anticipated booking volume.

• Experience: 5+ years of progressive wholesale credit and collections experience, with at least 2–3 years in the contemporary fashion, apparel, or wholesale retail sector.
• Industry Knowledge: Deep familiarity with department store vendor portals (Nordstrom, Saks Fifth Avenue,…