Wholesale Account Executive

REQUIREMENTS: Min. 2 years experience, eligible to work in the US

COMPENSATION: Negotiable, depends on experience

BENEFITS: PTO, Holidays, Health, Vision, & Dental Insurance, Life Insurance, 401(k)

LOCATION: Downtown Los Angeles

Zoë Chicco is hiring a Wholesale Account Executive to focus on managing and growing our Department store business, while also supporting and selling into a portion of our specialty store accounts, with a strong emphasis on expanding key major retail partnerships. This role reports to the Director of Sales and works closely with the Sales Assistant and internal teams.

• Manage and develop relationships with department store accounts, acting as the primary point of contact
• Support and grow a portion of specialty store accounts alongside Majors, with a focus on driving overall wholesale business
• Ensure all orders are submitted to production accurately and in a timely manner
• Generate and maintain all materials accounts need to process orders (including UPCs and EDI requirements)
• Prepare all necessary materials for market appointments
• Analyze and present weekly selling recaps to the Director of Sales, identifying opportunities and risks
• Manage photo sample requests and product specifications for online partners
• Proactively communicate with accounts regarding product updates, deliveries, and opportunities
• Handle all special orders and customer requests from buying offices and individual stores
• Act as liaison between accounts and in-house production team, ensuring deadlines and expectations are met
• Partner with production and internal teams to track orders, shipping timelines, and resolve issues
• Provide in-depth product knowledge and training to buyers and sales associates
• Identify opportunities to drive sales and expand the business within existing accounts
• Travel to stores to support merchandising, build relationships, and support sales teams

• Must have experience in the fine jewelry industry and working with department store accounts
• Proven ability to manage and grow wholesale or major retail accounts
• Excellent verbal and written communication skills
• Strong relationship-building and client management skills
• Highly organized with strong attention to detail
• Self-motivated with the ability to take initiative and work independently
• Ability to think quickly, problem-solve, and adapt in a fast-paced environment
• Confidence in presenting product and sales strategies in a compelling way
• Strong understanding of retail math and sales analysis
• Ability to balance creative, analytical, and administrative responsibilities
• Strong team player with consistent follow-through