Residential Security Officer

We are looking for a Residential Security Officer to join our Global Security Protective Services team in Los Angeles, CA.

Snap Inc. is a technology company focused on camera‑based solutions that improve lives. Our core products include Snapchat, Lens Studio, and Spectacles.

• Implement, manage, and help lead a comprehensive residential security program for senior executives, family members, and guests.
• Greet and receive guests in a professional, discreet manner.
• Monitor CCTV and security technologies in a 24/7 Command Post.
• Implement access control procedures.
• Conduct foot patrols, inspect deliveries, and execute other security procedures to maintain 24‑hour security for residential properties.
• Maintain detailed, accurate logs; draft and update SOPs; create and maintain complex shift schedules and electronic calendars; track and manage official expenses and transaction reports.
• Liaise with household staff, contractors, event staff, and other stakeholders to ensure security procedures are understood and followed.
• Respond to security breaches, medical emergencies, and other incidents.
• Assist with incident and disaster planning and response; conduct drills, maintain inventories, and test equipment.
• Mentor and develop junior Residential Security Officers.

• Strong understanding of residential security operations.
• Focus on safety, customer service, prioritization, and continuous learning.
• Extreme attention to detail with a professional demeanor and advanced interpersonal communication skills.
• Strong judgment, decision‑making, time‑management, and prioritization.
• Verbal and written communicator using tact and diplomacy; comfortable interacting with senior executives and VIPs.
• Flexible, resilient, and highly adaptable; works well independently and in a team environment.
• Knowledge of basic first‑aid skills.
• Basic PC and mobile (Windows, iOS) skills to create documents, spreadsheets, slide presentations.
• Flexibility to work 12‑hour shifts, including weekends and holidays.
• Models Snap’s cultural values:
  Kind, Smart, and Creative.
• Passion for Snap Inc. and its products.

• 3 years of relevant experience in residential or executive security, law enforcement, or the military.
• Valid driver’s license and ability to operate a motor vehicle.
• Pass background and driving record checks.
• Valid California BSIS Guard Card.
• Valid California BSIS Firearms Permit.
• Physical ability to stand, sit, walk frequently, and lift luggage, equipment, and other heavy items.

• Bachelor’s degree or equivalent experience.
• 2+ years residential security, executive protection, operations center, or command post experience; 3+ years experience in the military, law enforcement, or public/private sector security organization.
• Prior medical and trauma training and certifications.
• Valid California CCW.

Benefits include paid parental leave, comprehensive medical coverage, mental health support, and equity in the form of RSUs. Salary ranges are determined by pay zone:
Zone A (CA, WA, NYC) – $66,000‑$98,000;
Zone B – $63,000‑$93,000;
Zone C – $56,000‑$83,000.

Snap Inc. is an equal‑opportunity employer committed to diversity and inclusion. We consider applicants with criminal histories in accordance with applicable law.

• Seniority level:
  Mid‑Senior level
• Employment type:
  
  Full‑time
• Job function:
  Other, Information Technology, and Management
• Industry: Software Development