GSOC Analyst

Century City, CA, United States of America

GSG Protective Services is a trusted security provider with a strong presence across the Southwest and Northeast United States. We offer high-quality, full-service security solutions with a commitment to safety, professionalism, and reliability. Our services include physical security, protective services, consulting, technology integration, and specialized training.

Led by a seasoned leadership team with decades of experience, we stand by our core values —
Professionalism, Respect, Open Communication, Training & Education, Empowerment, Customer Service, and Teamwork (PROTECT). At GSG, we do more than provide security — we protect what matters most.

GSG Protective Services is seeking a sharp, mission-focused GSOC Analyst to support a 24/7 Global Security Operations Center for a major media client with worldwide and high-risk operations. This shift-based role serves as a critical communications hub — providing real-time monitoring, incident response, and intelligence support to protect company personnel, assets, and operations on a global scale.

If you thrive under pressure, have a passion for global security, and are ready to work rotating shifts in a fast-paced operations environment — we want to hear from you. Remote work is not available for this position.

As a GSOC Analyst, you will be the front line of global security operations, including:

• Communications Monitoring: Monitor all channels — email, phones, and messenger applications — and meet established KPI requirements for response times.
• Global Assistance: Answer and respond to assistance requests from employees worldwide in a timely and professional manner.
• Crisis Response: Serve as the first line of response and escalation for panic alarms and other crisis communications.
• Access & Camera Monitoring: Monitor access control systems and security cameras; respond promptly to alarms and incoming requests.
• Data Management: Manage multiple data input feeds and spreadsheets to initiate, track, and log communications with travelers in the field.
• Event Logging: Conduct data logging of events, protests, and incidents for use in alerts, reports, and trend analysis.
• Intelligence Gathering: Pull and synthesize data from multiple vendor feeds to support stakeholder research and analysis.
• Stakeholder Alerts: Communicate timely, concise, and proactive security alerts to stakeholders.
• Risk Monitoring: Monitor the global risk environment; analyze open and proprietary sources for timely, accurate, and relevant intelligence.
• Situational Reporting: Compile and distribute situational reports for stakeholders as directed.
• Emergency Communications: Send mass notifications and emergency communications as required.
• Crisis Support: Support crisis mitigation and business continuity planning; assist in coordinating meetings, data, and operational response in incident management scenarios.
• Traveler Safety: Support travel and company asset security programs; monitor traveler and building locations and conduct welfare checks or offer assistance as needed.

Required:

• Bachelor’s Degree in a related field, or a minimum of 2 years of equivalent professional experience in security operations, emergency communications, or a related discipline.
• Strong professional written and verbal communication skills; ability to produce clear and concise reports, alerts, and correspondence under time pressure.
• Proactive communication style with comfort in independent outreach to management and stakeholders.
• Demonstrated ability to make sound decisions, multi-task, and operate effectively in high-stress, time-constrained situations.
• Experience intaking and parsing information in emergency or rapidly evolving situations.
• Wo…