Workplace Safety and Security Specialist

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

3 days ago Requisition

Salary Range: $85,000.00 To $85,000.00 Annually

• Free Medical, Dental & Vision
• 13 Paid Holidays + PTO
• Life Insurance, EAP
• Tuition Reimbursement
• Flexible Spending Account
• Continued workforce development & training
• Succession plans & growth within

ESSENTIAL DUTIES AND RESPONSIBILITIES

Performs a combination, but not necessarily all, of the following duties:

1. Workplace Safety and Security Operations

• Support daily workplace safety and security operations at assigned SJCH locations under the direction of the Associate Director of Workplace Safety and Security.
• Conduct scheduled site rounds, safety observations, and security assessments to identify hazards, vulnerabilities, protocol gaps, and opportunities for improvement.
• Observe physical security conditions, including access points, surveillance coverage, alarm systems, lighting, building perimeters, staffing coverage, and emergency equipment, and report concerns through established channels.
• Maintain a visible, professional, and supportive presence by walking corridors, monitoring common areas and building perimeters, and engaging respectfully with patients, visitors, employees, and contracted security personnel.
• Support consistent implementation of SJCH workplace safety, security, and emergency-response procedures.

2. Crisis Prevention and De-escalation Support

• Recognize signs of escalating or disruptive behavior and apply approved verbal de-escalation, crisis-prevention, trauma-informed, and early-intervention practices within the scope of training.
• Promote CPI Nonviolent Crisis Intervention principles, including care, welfare, safety and security, verbal de-escalation, crisis prevention, trauma-informed approaches, and supportive crisis intervention.
• Request assistance and elevate high-risk circumstances to the Director, site leadership, emergency responders, or law enforcement according to policy and incident conditions.
• Support workplace violence prevention education, awareness, and prevention activities as assigned.

3. Contracted Security Vendor Support

• Communicate operational expectations and observed concerns to contracted security personnel within assigned authority.
• Monitor assigned post coverage, attendance, conduct, customer service, training compliance, and service observations.
• Verify assigned vendor documentation, post coverage records, and training information and promptly elevate deficiencies to the Director.
• Support follow-up regarding vendor corrective actions and service expectations as directed.

4. Patient Experience and Concierge Security Services

• Support a patient-centered, concierge-style security approach by providing directions, assistance, reassurance, and professional customer service.
• Promote dignity, respect, compassion, and trauma-informed communication during interactions with patients, visitors, employees, vendors, and community members.
• Assist with conflicts, complaints, and challenging interactions through professional communication and collaborative problem-solving within the scope of the position.
• Help maintain safe and welcoming healthcare environments across assigned locations.

5. Incident Response, Documentation, and Compliance

• Respond to workplace safety and security incidents as assigned, help stabilize the environment, preserve relevant information, and support appropriate notification and follow-up.
• Accurately document incidents, observations, actions taken, witness information, and follow-up needs in required reports and systems within established timelines.
• Assist the Director with fact-finding, incident reviews, workplace violence prevention inquiries, corrective-action tracking, and trend identification while maintaining confidentiality.
• Support implementation of the Workplace Violence Prevention Plan and related policies, training, reporting, recordkeeping, and prevention activities.
• Participate in multidisciplinary response and follow-up activities as assigned.

6. Training, Emergency Preparedness, and Continuous Improvement

• Help coordinate workplace safety, security, de-escalation, workplace violence prevention, and emergency-preparedness training.
• Maintain rosters, completion records, certification documentation, assessment records, departmental logs, and training materials as assigned.
• Participate in drills, exercises, emergency response…