Workplace Safety and Security Specialist Job Los Angeles area,California USA,Security

Continued workforce development & training
Succession plans & growth within

Essential Duties And Responsibilities

Workplace Safety and Security Operations
Support daily workplace safety and security operations at assigned SJCH locations under the direction of the Associate Director of Workplace Safety and Security.
Conduct scheduled site rounds, safety observations, and security assessments to identify hazards, vulnerabilities, protocol gaps, and opportunities for improvement.
Observe physical security conditions, including access points, surveillance coverage, alarm systems, lighting, building perimeters, staffing coverage, and emergency equipment, and report concerns through established channels.
Maintain a visible, professional, and supportive presence by walking corridors, monitoring common areas and building perimeters, and engaging respectfully with patients, visitors, employees, and contracted security personnel.
Support consistent implementation of SJCH workplace safety, security, and emergency-response procedures.
Crisis Prevention and De-escalation Support
Recognize signs of escalating or disruptive behavior and apply approved verbal de-escalation, crisis-prevention, trauma-informed, and early-intervention practices within the scope of training.
Promote CPI Nonviolent Crisis Intervention principles, including care, welfare, safety and security, verbal de-escalation, crisis prevention, trauma-informed approaches, and supportive crisis intervention.
Request assistance and elevate high-risk circumstances to the Director, site leadership, emergency responders, or law enforcement according to policy and incident conditions.
Support workplace violence prevention education, awareness, and prevention activities as assigned.
Contracted Security Vendor Support
Communicate operational expectations and observed concerns to contracted security personnel within assigned authority.
Monitor assigned post coverage, attendance, conduct, customer service, training compliance, and service observations.
Verify assigned vendor documentation, post coverage records, and training information and promptly elevate deficiencies to the Director.
Support follow-up regarding vendor corrective actions and service expectations as directed.
Patient Experience and Concierge Security Services
Support a patient-centered, concierge-style security approach by providing directions, assistance, reassurance, and professional customer service.
Promote dignity, respect, compassion, and trauma-informed communication during interactions with patients, visitors, employees, vendors, and community members.
Assist with conflicts, complaints, and challenging interactions through professional communication and collaborative problem‑solving within the scope of the position.
Help maintain safe and welcoming healthcare environments across assigned locations.
Incident Response, Documentation, and Compliance
Respond to workplace safety and security incidents as assigned, help stabilize the environment, preserve relevant information, and support appropriate notification and follow‑up.
Accurately document incidents, observations, actions taken, witness information, and follow‑up needs in required reports and systems within established timelines.
Assist the Director with fact‑finding, incident reviews, workplace violence prevention inquiries, corrective‑action tracking, and trend identification while maintaining confidentiality.
Support implementation of the Workplace Violence Prevention Plan and related policies, training, reporting, recordkeeping, and prevention activities.
Participate in multidisciplinary response and follow‑up activities as assigned.
Training, Emergency Preparedness, and Continuous Improvement
Help coordinate workplace safety, security,…