Member Success Case Manager

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• Coordination of workshops: creating weekly workshops for residents of the home
• Onboarding new members: conducting orientation for new members/intakes
• Assessing needs for each member: reviewing hygiene needs and supporting services
• LACCD basic needs partnership: working closely with the community college’s basic needs department, conducting case conferences, and collaborating with campus resources
• Case management: managing the status of each member from GPA to employment, evaluating and completing data entry and progress reports
• Member expectations: managing program expectations for all members, including chore completion, workshop attendance, and overall community culture
• Outreach: providing case management and resources to partner organizations such as group homes, shelters, walk‑ins, and other facilities

• 3‑5 years of experience working with individuals who have experienced trauma or at nonprofits
• Outstanding verbal, written, and interpersonal communication skills
• Thrives in self‑directed environments
• B.A. degree in Social Services or similar field
• Minimum 3‑5 years’ experience working with youth (ages 18‑26)
• Openness to learning from diverse perspectives
• Love for startups and ability to take on new tasks with little direction and adapt to feedback
• Extremely resourceful with a "roll‑up‑your‑sleeves" approach, asking the right questions, and learning independently
• Strong frustration tolerance when others lack personal accountability, are lazy, or sloppy
• Professional and punctual
• Collaborative
• Solid listener
• Humble
• Hopeful

Seed House Project is committed to supporting our hardworking staff by creating a work environment that builds relationships, careers, and experiences through collaboration and transparent communication. We don’t just talk the talk but we walk the talk. The following benefits are offered to our staff:

• Monthly paid self‑care day for reflection and rejuvenation
• HMO medical and dental plans covered
• Generous paid bereavement leave
• Paid holiday, vacation time, and sick leave
• Hybrid work accommodations

• Associate

• Full-time

• Human Resources
• IT Services and IT Consulting