Case Manager- FSP

Case Manager-Downtown FSP at The People Concern

Job Title: Case Manager, Downtown FSP

Report to: Program Manager

Location: Wellness Center, 345 S. San Pedro Street, LA, CA 90013

Schedule: Monday
- Friday 8am-4:30pm

Status: Full-Time, Non-Exempt (hourly), Non-Management

Benefits: Medical, Dental, Vision, Retirement Planning (403b), etc.

The Case Manager is responsible for leading a collaborative effort to house the most vulnerable and chronically homeless individuals in SPAs 4 and 5. With the support of and in partnership with the FSP team, the Case Manager will ensure that FSP clients have a successful process for obtaining housing and accessing other supportive services.

• Provide linkage to stable housing and other supportive services as needed to assist clients in obtaining housing stability, in addition to client advocacy, case management, and benefit establishment.
• Conduct screening interviews, complete housing documentation, and coordinate clients’ move-in with the housing authority and property managers.
• Perform initial comprehensive case management assessment and develop a plan of intervention that addresses barriers, increases income, and assists clients in maintaining permanent housing.
• Encourage and promote a strength-based environment to assist clients in meeting their individual goals.
• Identify appropriate permanent housing options for clients, such as subsidized housing Section 8, Shelter Plus Care, VASH, permanent supportive housing, affordable and market-rate housing, and other housing opportunities.
• Assist clients with surveying the rental market for affordable (and possibly subsidized) housing, scheduling appointments, completing supportive and subsidized housing paperwork, and applying for public benefits.
• Advocate for clients with prospective landlords and the housing authority.
• Document all services provided to the Department of Mental Health and agency standards.
• Outreach to the community, realtors, landlords, housing developers, and other service providers to identify new and existing opportunities and build strong relationships to better assist clients in accessing housing opportunities.
• Actively participate in staff meetings and trainings.

• Bachelor’s degree in a related field, or an equivalent combination of education and experience.
• Extensive experience working with chronically homeless clients and/or homeless veterans.
• Detail-oriented with excellent time management, organizational, written, verbal, interpersonal, and computer skills.
• Current, valid California Driver’s License with an acceptable driving record.
• Able to work effectively with a wide range of constituencies in a culturally competent manner.
• Strong interpersonal and team building skills.
• Able to work with and lead community groups and volunteers.
• Self-starter with the ability to stay ahead of the curve and thrive in a fast-paced work environment.
• Knowledge of Public Housing Authority and Housing subsidies preferred (Section 8, Shelter Plus Care, VASH).
• Minimum 30 WPM typing speed preferred.
• Prior advocacy or academic experience in housing and/or homeless services preferred.

• Combination of field and office environment.
• Regularly required to sit, stand, bend; occasionally lift or carry up to 35 lbs.
• On occasion walk or drive to different local sites.
• Will necessitate working in busy and loud environments.
• Will be exposed to elements like cold, heat, dust, noise and odor.
• May need to bend, stoop, twist, and sit throughout the day.

• Act as a role model.
• Demonstrate a sense of responsibility.
• Continuously learn and improve.
• Acknowledge your own areas of improvement.
• Hear and provide honest, specific and direct feedback.
• Create an environment where everyone is welcomed, valued, and respected.
• Collaborate.

The People Concern is an equal opportunity employer dedicated to non-discrimination in employment. We select the most qualified individual for the job based on job-related qualifications regardless of race, color, age, sex, religion, national origin, disability, ancestry, marital status, credit history, sexual orientation, arrest…