HSH ICMS Care Coordinator LifeSkills

REPORTS TO : DHS ICMS Program Manager

HOURS : 40

CLASSIFICATION :
Hourly

REQUISITION NUMBER: 1782

SUMMARY :
The Service Coordinator is a member of the Intensive Case Management Services (ICMS) Based team. The Service Coordinator will engage in the services funded by the Department of Health Services toward the goal of improving independent living skills and housing retention. This position will provide program coordination and support to the Step-Up Project
- Based Buildings ICMS staff and the ICMS Program Manager and/or Director as determined by the requirements and needs of the program. The Care Coordinator Life Skills will act with the authority of the Program Manager and/or Director position when the Program Manager and/or Director is not available.

Benefits and

What We Offer:

• Opportunities for growth and professional development.
• Generous paid time off (13 paid holidays, 10 days of EPTO, 12 sick days).
• Competitive salary and benefits package. Health, dental, vision, Aflac, and life insurance $25,000.00
• 403(b) retirement plan available on the first day of work. After working 1000 hours, Step Up matches 3% of the 6% the employee contributes.

DUTIES :
The following reflects essential functions for this job but does not restrict other tasks, which may be assigned:

Staff and Program Oversight: (Under the direction of or in the absence of the Program Manager):

• Supports the daily coordination to project-based staff and supports the management team.
• Assist staff in crisis intervention as needed.
• Attend Monthly/Quarterly meetings with DMH liaison and property management to review activities, vacancies, services, etc.
• Act as primary point of contact to address tenant-level and structural problems as they arise, and coordinate with Director of ICMS.
• Maintain member files in compliance with HFH - DHS ICMS requirements.
• Assist in caseload assignments, maintain client roster and client tracking grid as directed by management.
• Ensure that all program data is accurate and entered into the required

program documentation system (HMIS/Clarity and CHAMP) as contractually required.

• Assist with onboarding new staff members (i.e. SUOS and program forms, assign shadow buddy, trainings, meetings, etc.)
• Other duties as assigned.

• Participate in DHS referral process, ensuring applicants will be screened for eligibility for DHS housing opportunities.
• Coordinate lease up activities with Resident Manager. Meet with applicants together and provide orientation that includes explanations of different roles and how to access services.
• Responsible for lease up – Preparing HACLA application, meeting and coordinating with CES referral, submission of application, interview with HACLA specialist and prospective tenant.
• Perform an intake on all tenants the first week of move-in.
• Develop an initial and quarterly individualized service plan for each tenant which guides the services delivered
• Meet face-to-face with each tenant a minimum of once per week. More frequently if needed.
• Meet with tenants in their units a minimum of once per month, more frequently if needed.
• Responsible for tracking, charting and documentation for all services, file maintenance, daily logging. Process paperwork in a timely and accurate manner, as outlined in workflows.
• Take a “hands-on” approach to demonstrating and supporting tenants’ growth in life skills
• Regularly assess and document changes in tenant income, housing needs, mental health needs, physical health needs and vocational needs.
• Actively participate with tenants to engage a Good Neighbor Policy of living responsibly both with tenants of the property and neighboring tenants/business owners in the community.
• Complete “Housing Status Change form” for all tenants moving into and out of units.
• Escort/…