Housing navigator, Social Work

USD $26.42/Hr.

You believe that every person deserves a place to call home. You see that homelessness is a systemic issue and want to be a part of the solution. You are ready to utilize your talent, experience, and creativity towards purpose-driven work. You want to work alongside industry leaders to learn, implement, and pioneer best practices.

LA Family Housing is a leading non-profit agency in Homeless Services and Real Estate Development. With 40 years of experience and 15,000+ lives changed each year, we know what it takes to end homelessness. We take tremendous pride in the emergence of our staff as national leaders in innovation, best practices, and policy within housing production and homeless services. Join the fight to end homelessness and make a difference in people’s lives at LA Family Housing!

The Housing Navigator is responsible for providing direct assistance and support to participants experiencing a housing crisis and homelessness through clinical engagement and intensive case management services. This position will be responsible for developing and implementing housing plans, participant budgets and working with internal and external stakeholders to connect participants to permanent housing, community resources and services to support housing placement.

CASE MANAGEMENT

• Conducts regular in-person meetings with participants to develop and implement housing plans and budgets
• Discusses housing plan barriers and links participants to appropriate resources
• Provides field-based and street-based services
• Assists with crisis intervention and de-escalation of participants as needed
• Facilitates access to services needed to support housing readiness and reduce impact of barriers
• Strategizes and presents housing leads to participants that include listings from LAFH, housing authority, internet, and internal database of landlords/management firms/owners
• Provides psychoeducation to participants on how to complete housing applications, searches, and tenant rights and responsibilities
• Engages and assists program participants with applying for permanent subsidy or low-income housing assistance programs
• Transports participants as needed to housing viewing appointments, move‑ins, housing authority appointments, and specific visits to relevant social service agencies that will support with meeting housing plan goals
• Drives personal vehicle in and around Los Angeles County and drive agency vehicles periodically to transport program participants
• Prioritizes and follow‑ups with each participant as needed to ensure they are making progress towards their permanent housing goals
• Ensures a “warm” hand‑off and transition to the housing stabilizer to provide ongoing in‑home case management services

ADVOCACY

• Coordinates with internal and external stakeholders to ensure participants have the necessary items to secure housing and meet their housing goals
• Participants in case conferencing and case presentations
• Provides advocacy to help address issues and barriers between landlords and participants that may prevent move‑ins
• Participates in individual and group supervision, agency, and community meetings as directed by supervisor

COMPLIANCE

• Regularly reviews housing leads and tracks outcomes on appropriate databases
• Documents all participant interactions through case notes using clinical documentation and HIPAA standards, and maintain timely, thorough, and accurate records for reporting purposes in HMIS and CHMAP database
• Adheres to Data and Compliance expectations that include maintaining complete participant files

OTHER

• Additional tasks, projects, and responsibilities as assigned by supervisor

• Demonstrated knowledge of issues facing program participants…