Case Manager

SPECIAL SERVICE FOR GROUPS, INC

JOB DESCRIPTION

On-Site Case Manager

HOPICS/PATHWAY HOME

Non-Exempt, Full time

Program Manager

$23.00 per hr. to $32.79 per hr

Under the direction of the Pathway Home Program Supervisor and Program Manager, the On-Site Case Manager is responsible for screening, on‑site case management, eligibility, service coordination, and triage for Interim Housing placement and transition care to permanent housing case management Pathway Home participants.

• On-Site Case Manager is responsible for a caseload of Interim Housing participants.
• Provides Case Management, linkage, and referrals with coordination with the supportive services team, and onsite monitors.
• Monitors direct progress and follows up with participants while in the interim housing sites.
• Works collaboratively with the internal resources, DHS, and partner agencies in service delivery.
• Participates in case conferences/reviews with providers, supportive services team, DHS, and LAHSA.
• Provides individual and group training sessions.
• Conducts life skills training with participants, and support groups.
• Document client information including writing progress notes in clarity.
• Provides crisis intervention as needed.
• Conduct room checks daily at all interim housing sites.
• Helps track program client demographics and treatment progress.
• Enter data into CLARITY/HMIS within 24 hours.
• Prepare project reports in accordance with funding requirements.
• S/he will assist in training and provide support to necessary staff, providers, and other project partners participating in the project.
• The on-site case manager will participate in all mandatory program and division meetings and trainings, as assigned by his/her supervisor and division director.
• Prepare reports in accordance with program requirements and Division policies.
• Administer and screen all cases using the VI-SPDAT / Assessment tool.
• Enforces program rules and regulations.
• Coordinate with other projects staff and partners to provide housing placement services and supportive services to facilitate clients successful transition to permanent housing and coordinate services, to faster housing stability.
• Work with the Housing Locator Teams to locate and secure housing.
• Assist clients to apply for units and attend landlord interviews while in coordination with the supportive service team.
• Collaborate effectively with all SPA 6 CES, LAHSA staff and landlords.
• Work with property management staff to address issues as they arise.
• Assess client satisfaction on a continual basis.
• Work with the client to complete an individualized housing stability plan, and budget to ensure household can sustain housing after their subsidy has ended.
• Verify program eligibility documents prior to program enrollment and at the time of the financial assistance request submission.
• Collaborate and coordinate with DMH, DPSS, LAUSD, Work Source, and Sub
  - Providers.
• S/he will assist clients with identifying the most appropriate housing intervention.
• Coordinate with other staff and collaborative partners to provide ancillary services to achieve housing stability; follow-up with clients weekly, at minimum; maintain interagency consultation, coordination, and referrals as it relates to housing.
• Maintain up-to-date and accurate documentation in client’s files for service coordination/case management, housing placement, rental assistance, supportive referral assistance.
• Some evenings and weekends are required.
• Prepare project reports in accordance with funding requirements.
• The On-site Case Manager will participate in all mandatory program and division meetings and trainings, as assigned by his/her supervisor and Division Director or Deputy Director.
• Prepare reports in…