Metro Peer Case Manager
Listed on 2026-10-17
-
Social Work
Human Services/ Social Work, Community Support Services, Community Health, Patient/Health Advocate
Title
:
Metro Peer Case Manager Division
: HOPICS FLSA
:
Non-Exempt/Full Time (40 hours)
Supervisor
:
Program Manager Pay Range
: ($24.00 - $27.00 per hour)
Under the supervision of the Program Manager and Program Supervisor, and as part of a multidisciplinary team, the Incumbent (Peer Case Manager) will perform professional case management services in connection with outreach to, and linkage for, individuals experiencing homelessness.
The incumbent will utilize their lived experience with homelessness, recovery, behavioral health challenges, or other relevant life experiences to establish rapport, build trust, provide peer support, and assist consumers and their support systems in understanding and developing solutions to issues that contribute to and result from homelessness.
Through shared experiences and a recovery- oriented approach, the Peer Case Manager will serve as a mentor, advocate, and source of encouragement for clients as they navigate housing and supportive service systems.
The incumbent will receive technical guidance, consultation, and supervision to enhance their skills in case
management, client engagement, and service coordination. The incumbent will comply with all ethical and legal
mandates related to documentation, confidentiality, and reporting requirements. The incumbent will utilize evidence-based and person-centred case management practices to assess clients immediate needs, housing barriers, and service needs, and will assist in the development and implementation of individualised service and treatment plans designed to address factors contributing to homelessness.
The incumbent must be able to effectively coordinate daily field-based responsibilities, including client engagement, service delivery, documentation, meetings, training, and collaboration with multidisciplinary team members. As part of a homeless outreach effort within Service Planning Area 6, the incumbent will coordinate services with a
multidisciplinary team and provide outreach, engagement, and
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