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Social Worker, MSW

Job in Los Angeles, Los Angeles County, California, 90079, USA
Listing for: InnovAge Holding Corp.
Full Time position
Listed on 2026-10-18
Job specializations:
  • Social Work
    Patient/Health Advocate, Community Health, Community Support Services, Human Services/ Social Work
Salary/Wage Range or Industry Benchmark: 69000 - 86300 USD Yearly USD 69000.00 86300.00 YEAR
Job Description & How to Apply Below
Essential Functions and Work Responsibilities Functional Category:
Assessment & Care Planning
  • Conducts initial psychosocial assessments (including SLUMS, PHQ-9, housing, food, financial security, MDPOA/decision-maker status).
  • Completes in-person reassessments at least every six months or as required.
  • Performs in-home visits as required by regulations or as indicated
  • Participates in IDT meetings, morning huddles, mini-teams, and PDPM meetings to ensure coordinated care.
  • Facilitates and documents participant care conferences, family meetings, and facility partnership meetings.
  • Participates in discharge planning and plan of care development, ensuring problems, interventions, and goals are well defined.
  • Supports participants transitioning between residences or care facilities, including arranging transportation and coordinating moves when no support system is available.
Functional Category:
Case Management & Care Coordination
  • Serves as primary liaison between participant/family and the IDT, facilitating communication and resolution of care issues.
  • Coordinates respite SNF, ALF admissions, including transportation and discharge planning.
  • Documents housing encounters in EPIC
  • Collaborate with comfort care team for end-of-life activities
  • Assists participant’s family with end-of-life coordination
  • Collaborates with RN Case Management on hospitalizations, and provides psychosocial input
  • May serve as back-up to RNCM.
  • Reviews participant/family concerns with Ombudsman and escalates facility quality concerns; maintains admission holds on facilities with care issues and manages urgent rehousing when contracts terminate.
  • Coordinates guardianship process for participants lacking decision-making capacity without a surrogate.
  • Obtains SNF/ALF updates for IDT, manages respite scheduling, and ensures placement transitions are supported.
  • Provides options counseling when appropriate
  • Assists participants who are disenrolling with timely referrals to external services and completion of disenrollment paperwork.
Functional Category:
Psychosocial Support & Advocacy
  • Provides counseling and psychosocial support in coordination with behavioral health for participants and caregivers as indicated
  • Completes comfort care assessments and provides guidance on transitions to end-of-life services.
  • Advocates for participants living in unsafe housing conditions
  • Contributed to RCAs development, incident reporting, and follow-up for abuse, neglect, exploitation, and elopements.
  • Assists participants and caregivers with grievances and appeals, explaining rights and processes.
  • Provides notification and explanation of participant rights regarding Level of Care (LOC) denials or disenrollment declines.
Functional Category:
Documentation & Compliance
  • Maintains accurate and timely documentation in Epic, Eirene Rx, and other systems (demographic updates, address/phone changes, participant chart updates).
  • Complete PASSR screenings, supportive housing forms and other like documents as mandated by federal and state agencies within regulatory timelines.
  • Supports Medicaid eligibility recertification processes,
  • Partners with Eligibility Financial Determination teams to educate participants/families on required information/documentation needed to maintain and restore Medicaid eligibility
  • dictation, and assists with resource compliance.
  • Accurate and timely reporting of disenrollments in required systems
  • Escalates to Center Director service recovery is needed for a participant concern or disenrollment
  • Ensures all participant care coordination complies with CMS, HCPF, and Innov Age policy requirements.
Functional Category:
Professional Development & Team Collaboration
  • Participates in IDT and department meetings, cross-site collaboratives, trainings, and annual competencies.
  • Provides…
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