Navigation Case Manager - Impactful Housing Support

Case Manager - Housing Navigation

Location:

North Long Beach, Los Angeles, CA 90805
Salary: $23.24 to $28.28 per hour
Pay Frequency: 24 Pay Periods Per Year
Full Time
Non‑Exempt
Driving Required

Schedule:

Monday‑Friday 8am‑4:30pm

Lower end of range will apply to candidates who meet minimum experience or have limited years of relevant experience. The higher end of range will apply to seasoned candidates with considerable years of relevant experience.

Since its foundation in 1984, PATH (People Assisting The Homeless) has pioneered bold and effective approaches to assist people experiencing homelessness. PATH operates services throughout California, connecting our clients to a comprehensive continuum of homelessness prevention, street outreach, employment preparation and placement assistance, individualized case management, supportive services, interim housing, and permanent supportive housing.

Every program in our growing range of services is designed to holistically address barriers to long‑term housing stability, implementing evidence‑based practices to promote improved wellbeing beyond housing alone. We are committed to improving the quality of our services by creating a diverse work environment for the community  seek the input from our clients, employees, and stakeholders to ensure equity in service delivery and accessibility for all the people we serve.

As part of the Housing Navigation Team, the Case Manager role’s main function is to assist clients in breaking the cycle of homelessness by utilizing a “whatever it takes” approach.

• Conduct intake and individualized needs assessment for all participants and collaborate to develop Individualized Service Plan (ISP) that addresses housing goals, maintaining/increasing income and other personal goals identified by the participant including medical, mental health, substance use, financial resources, vocational, and social support needs.
• Provide referrals, linkages, information, and support to resources that help participants achieve their ISP goals.
• Complete program‑specific assessments (e.g., VI‑SPDAT).
• Evaluate strengths and challenges to addressing short‑term and long‑term goals, and conduct a 90‑day review with the participant after initial intake.
• Maintain documentation standards as required by the Program and PATH policies, including completing case file notes in a timely manner and maintaining a complete, accurate, and current participant file with all required documents.
• Maintain confidentiality of participant files per HIPAA and all applicable guidelines.

• Analytical skills and attention to detail: gather and interpret data, identify trends, patterns, and insights to inform decision‑making, and consistently produce high‑quality work.
• Collaboration and teamwork: work effectively with others, seeking out and building positive working relationships with colleagues, participants, and stakeholders.
• Communication: convey information clearly and effectively (both verbally and in writing) to individuals and groups.
• Creativity and initiative: take action and make decisions without being prompted, demonstrating a proactive approach and willingness to take on additional responsibilities.
• Critical thinking and problem solving: analyze and evaluate information and situations, identify key issues, consider alternatives, and make logical decisions based on sound reasoning.
• Ethics and boundaries: maintain ethical and professional standards, demonstrating honesty, integrity, and a commitment to doing the right thing in all situations while maintaining professional boundaries.

• Two (2) years of experience in healthcare, case management, homeless services, or working…