Womens Program Recovery Case Manager

Job Details:

Job Location:

Los Angeles, CA 90013, Position Type:
Full Time, Salary Range: $21.00 - $22.00 Hourly,

JOB Summary:

The Women's Program Recovery Case Manager plays a key role in supporting the long-term recovery and empowerment of women in The Midnight Mission's residential program. This position integrates trauma-informed care, harm reduction principles, and evidence-based 12-step facilitation to promote healing, stability, and purpose in the lives of women with substance use disorders. This role requires deep understanding of gender-responsive approaches to addiction treatment, and a commitment to helping women build self-efficacy and safety after experiences of trauma, abuse, or homelessness.

• Build trusting, respectful, and empowering relationships with program participants rooted in empathy, cultural humility, and psychological safety.
• Complete strength-based, trauma-informed biopsychosocial assessments with special attention to histories of gender-based violence, parenting, complex trauma, and co-occurring disorders.
• Develop and monitor Individualized Service Plans (ISPs) with clearly defined goals that integrate recovery, housing, health, and personal growth.
• Conduct regular one-on-one case management sessions that foster healing, resilience, relapse prevention, and accountability.
• Utilize motivational interviewing, reflective listening, and harm reduction strategies in all engagement.

• Facilitate access to 12-step programming both onsite and in the community, ensuring participants are supported in building recovery networks.
• Help participants explore their personal values, spiritual growth, and autonomy within the framework of the 12-step model.
• Collaborate with participants to build routines and rituals that support ongoing abstinence and reduce relapse risk.
• Work collaboratively with sponsors, peer support staff, and clinicians to ensure holistic support.

• Provide warm hand-offs and direct referrals to community partners for services such as mental health treatment, domestic violence support, childcare, legal aid, and medical care.
• Support clients through complex systems navigation (e.g., CalWORKs, courts, immigration, reunification with children).
• Participate in interdisciplinary team meetings to ensure continuity of care and whole-person support.
• Actively advocate for participants' needs in all systems of care.

• Help cultivate a program culture that prioritizes emotional safety, dignity, consent, and choice.
• Co-facilitate psycho educational groups on recovery, empowerment, boundaries, parenting, and wellness.
• Uphold program rules with consistency and compassion, helping participants repair ruptures and reflect on triggers.
• Contribute to continuous program improvement through feedback, documentation, and collaboration with supervisors.

• Maintain timely and accurate records in the Homeless Management Information System (HMIS) and internal databases.
• Track participant progress, challenges, and outcomes through structured documentation aligned with funding and compliance requirements.
• Prepare incident reports, case notes, assessments, and monthly reports as needed.

• Design and facilitate trauma-informed, evidence-based recovery groups that support self-awareness, relapse prevention, emotional regulation, and long-term healing.
• Provide health education on topics such as nutrition, sexual health, stress management, boundaries, and healthy relationships—tailored specifically for women in recovery.
• Utilize curricula aligned with best practices from SAMHSA, CCAPP,…