Watch Commander- Graveyard

Schedule Wednesday
- Sunday

Job Summary Directly supervises all field officers during an assigned shift. Understands the fundamentals of security management and possesses the project management skills to initiate and track security related projects, business continuity, customer service, and effective communications. Always ensures the efficient operation of security staff, but particularly during situations where there are stresses placed on critical resources.

Primary

Job Duties Perform and think independently and on own initiative with minimum supervision

Ensure officers are properly trained, executing, and reporting in a timely manner

Supervise and mentor subordinate staff in the performance of their duties

Conduct performance evaluations; makes recommendations in matters concerning employee discipline and retention

Ensure all events occurring on shift are accurately documented

Conducts inspections of personnel and equipment

Provide customer service to our clients by carrying out safety and security procedures, site-specific policies and when appropriate, emergency response activities

Interpret, convey, and ensure implementation of company policies, procedures, and methods; ensure that personnel have clear guidelines of authority and responsibility

Respond to incidents and critical situations in a calm, problem solving manner

Maintain Standard Operating Procedures and makes recommendations to assure maximum availability of operational assets

Work closely with the management staff to improve efficiencies and processes

Participate in other shift activities as necessary

Tools and Technology Tools Notebook computers

Laptop computers

Tablets

Cellular Devices Technology Data base user interface and query software

Data entry software

Spreadsheet software

Microsoft Excel Word processing software

Microsoft Word

Education and Experience High School Diploma - or the equivalent (for example, GED)12 months of relative security experience

Guard Card requiredA valid California Motor Vehicle Operator's License and a satisfactory driving record

Knowledge

Public Safety and Security
- Knowledge of relevant equipment, policies, procedures, and strategies to promote effective local, state, or national security operations for the protection of people, data, property, and institutions.

English Language
- Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.

Customer and Personal Service
- Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.

Skills Basic Skills Active Learning
- Understanding the implications of new information for both current and future problem-solving and decision-making.

Active Listening
- Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.

Critical Thinking
- Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.

Learning Strategies
- Selecting and using training/instructional methods and procedures appropriate for the situation when learning or teaching new things.

Mathematics
- Using mathematics to solve problems.

Monitoring
- Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.

Reading Comprehension
- Understanding written sentences and paragraphs in work related documents.

Science
- Using scientific rules and methods to solve problems.

Speaking
- Talking to others to convey information effectively.

Writing
- Communicating effectively in writing as appropriate for the needs of the audience.

Monitoring
- Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.

Coordination
- Adjusting actions in relation to others' actions.

Social Skills Leadership- the ability of motivating a group of people to act toward achieving a common goal Coordination
- Adjusting actions in relation to others' actions.

Instructing
- Teaching others how to do something.

Negotiation
- Bringing others together and trying to reconcile differences.

Persuasion
- Persuading others to change their minds or behavior.

Service Orientation
- Actively looking for ways to help people.

Social Perceptiveness
- Being aware of…